Recently did a round-trip Tucson - Anchorage - Tucson which involves four separate flights, change planes in Seattle. Overall, the booking (on-line) check-in, boarding, in-flight cabin service, and baggage delivery was perfect. Their promise to get your checked bags to you within 20 minutes, was met. We also purchased the in-flight snack box, which contained a good variety of items. Seat comfort is good and the USB power outlets at each seat are very welcome. Allows phone or laptop charging. The onboard wifi with free TV and movies is very welcome on long flights, such as Maui.