I boarded the plane at 5 pm. When I got on, the attendants were already at work, they lead our way. During the flight, we experienced high turbulence, despite the plane being tilted by 5 degrees, the pilot managed to get out of the turbulence, the attendants were positive and continued their job as usual. However, it would be nice if the chairs could be lowered a bit more as you can barely sleep on the plane for an 11-hour flight.
The seat was decent, it was hard but still comfortable, I only wished I can relax my legs better.
WiFi was kind of expensive (expected because New Zealand doesn't have cheap wifi), the films, music was more than enough, would be cool if they added more classics etc.
The flight attendants were the most important part of this trip, they cared for us, asked us if we needed anything. They really made a difference to the flight. The plane was clean, at least if you look at it, there are some stains on the pillows and blankets though. Would be nice if there were more lines at the gate. The food was decent, but the way they deliver needs to be improved, the tray is too small.
The flight was decently expensive but it was totally worth it.