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“Smooth flights”
Review of Air New Zealand


Reviewed 13 August 2016

I took a couple of days in Whangarei from Blenheim recently. They are now using Bombardier Q300 aircraft out of Blenheim and into Whangarei, So much nicer than the previous small Beech 1900D's. The flights seemed smoother, not sure if it is the larger aircraft or maybe it was just calm air!! The online check in is brilliant, you can check in for your domestic flights up to 24 hours before the flight (watch out as the online check in does close 30 minutes before the flight takes off). I use the Air NZ mobile app and it is excellent, no need to print off your tickets, just use your phone.
Air NZ have also resumed the coffee/tea service on the longer flights which is really nice. Helps make the flight go quicker!!

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Thank twebb21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,196 - 7,200 of 9,492 reviews

Reviewed 13 August 2016

Quite the worst business flight I have ever taken. The staff made every effort but they are struggling with and old plane and the Business seats are worse than a standard economy one, narrow, poor recline, many not working properly, uncomfortable. Not good for an overnight across most of the Pacific. In the future I would fly back to Auckland and catch another flight from there.

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4  Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2016

We needed to get from Sydney to Christchurch in New Zealand on a business ticket however this flight does not include business class. There are seats that have a larger pitch but are only available to those with Air New Zealand Frequent Flyer membership. That said a reasonable economy flight.

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Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2016

I have been flying with Air New Zealand for years. I find them to be a great airline. This trip went smoothly from check in to baggage claim. My seat and leg room were great. The screen and variety to choose from was huge. I enjoyed watching 2 movies which were very up to date. I had a beautiful meal and drinks. Staff are extremely helpful and obliging. They have a fantastic new koru lounge in Auckland. Go Air New Zealand.!
Loved that the best.

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2  Thank travelbug663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2016

First flight in a Boeing 777 very comfortable economy seats. Good check in service and seat choice. Crew very helpful and cheerful throughout the long flight. Good inflight service but food choice limited ir you are not keen on spicey food. Overall very good flight.vvery clean and efficient, a long journey made as comfortable as possible.ww

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank soniasman2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC