Making reservations was the easy part, getting info out of Air France after that is virtually impossible. Going was okay, but we could not get any solid info about our flights until 30 hrs. before boarding. Coming back, we got boarding passes as far as Paris. In Paris we could not print out boarding passes & got a message "see agent". There were no agents until you got past security. Security was not happy letting you through without a boarding pass. It was much hassle, found a customer service desk by the gate we should be at, she had trouble printing boarding passes. Air France is almost impossible to deal with from the U.S.