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“Great flight”
Review of Air Canada


Reviewed 23 September 2018

Our flight was an overnight flight and went from Halifax to Toronto to Copenhagen. Would rather fly direct from Halifax to Copenhagen. However, the flights were pretty much on time and were nice smooth flights. Did not have any problems.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank bmryan2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 September 2018

Our first flight of the day was cancelled with a vague computer issue. The plane had been there the night before, so I’m thinking any issues should have already been addressed and solved. Redirected to Toronto where we ended up waiting on the plane for an hour because of a security breech. No food or drink offered during the ensuing five hour flight. We came dangerously close to missing our cruise because of so many issues. Luckily our cruise line had representatives waiting for us, so we got on our ship a half hour before it departed. Other people told us of similar problems with Air Canada.

Thank douellet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2018

Flew Business class (signature class) from Toronto to Frankfurt. New Signature Suite lounge is available at Pearson airport and had a great meal in lounge prior to boarding flight. Please note: showers available only in Maple Leaf lounge. Signature service on aircraft offers comfortable seating allowing you to lie-flat to sleep, large selection of movies and attentive service. The bonus is always the pre-boarding access as well as priority luggage delivery.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 911cconrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile

Once again air canada lives up to his reputation of being late and poor service. 60 minutes late. Front staff keep saying it was late not sure why or when so just stay tuned. Once on and finally stuffed into a very full plane the staff go up and down to offer snacks but miss half the passengers. When flagged down was ignored.

Thank Katrina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile

Air Canada - business class Dreamliner 787
Seats comfy for sitting or the relax position. The bed was not spacious enough for my larger sized body, couldn’t turn over or on my side.

Majority of the staff were super friendly. Cool touch button windows that darken or lighten on their own. Touch screen tv or use old school hand held device. Cool little business pouch with amenities and slippers. The film selection was outdated, new release were way old.

Lactose free main meals were yum. Entree salmon, asparagus and salad plus couscous was tasty. Wasn’t too keen on the coconut chocolate desert thing.

The next serving was mashed pumpkin, beans (I hate beans lol) and poached chicken was also yum. Then on to port and some fruit.

Breakfast was standard over fried eggs, spinach and tomatoes, plus a range of fruits an the coffee is better than Qantas, but not by much!

Overall highly recommend flying Air Canada. They even check in on you in the business lounge, all be it the air New Zealand one.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Swell67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC