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“Delays - I guess it's normal...”
Review of Air Canada


Reviewed 3 weeks ago

AirCan seems the only airline offering a daily non-stop to Edmonton from YUL. I do enjoy the convenience of not having a correspondance. I noticed that this flight is often enough late in departing which was the case for ours. Besides the change of gate an hour before the flight - the plane only arrived at the gate 10/15min before boarding time - which created a first delay. However, I didn’t expect that someone would check in, pass through security but not board. This caused an additional delay to have his/her suitcase located and removed from the aircraft. Almost 1 hour delay… not impressed.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ivanski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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569 - 573 of 17,458 reviews

Reviewed 3 weeks ago

WE leave on time and arrive 30 min before arrival time. Wine for free, pasta or chicken quite good, coffee in the morning. Pratically A1
To increase the rating, add better films in the list and more spaces for legs.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rej L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Booked late and had no other option- was such a great flight- the service, comfort, and food was exceptional. The wider seats, and smaller cabin made the flight super comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank k m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Overall a good flight. We were delayed on takeoff for about an hour but the pilot made up for it on the way and we still arrived at 10:30am. Air hostesses were very pleasant and helpful and service of the meal was fine. The entertain system worked very well on this flight, hoping it’s the same for the return flight home.

Thank Sergio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great service, good food and pleasant flights. The leg room, amenities are all excellent and the personal greetings also go a long way to an enjoyable flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC