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Reviewed 10 September 2017 via mobile

The worst airline company ever!!! Four hours delay in the middle of the night!! Hostesses lying about delays! Leaving travelers a whole night in the airport without offering a hotel room or proper food. Do not take it at all.

1  Thank Nour I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 235 reviews

Reviewed 16 August 2016

OMG... check-in disaster... really poor organization as well as poorly trained staff...

difficult to do worst than this check in...

Plane late, arrival late... still no particular explanations or excuses and same tough rules with many passengers and their luggage.

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Thank crazyguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2016

Great company to flight with. The price is very nice and the customer services are good. The plain was clean and we have nice space between the seats.

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Thank osvaldocipriano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016

Since this is not a low cost company they should serve a meal. (like a sandwich) , they didnt serve anything

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Thank Hugo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2016

I was concerned when I booked with an airline of which I had never heard, since I had an intercontinental connection to make in Paris and could not afford a no-show or a great delay.
Outcome? no reason for that concern.
Discount airline? Yes.
Add-on fees? No -- a free baggage allowance, plus a meal and drinks (wine) on board. Decent service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AfricaAsiaTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC