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“no hassles - got me there”
Review of Aeromexico


Reviewed 15 December 2018

The Mexican airlines don’t seem to have any kind of organized boarding process, just random shoving. But everyone does get on. LOL. At least they gave us a breakfast sandwich and a drink, which is more than you can say about the US carriers. Honestly it was just a flight. Best thing was the super cheap price.

Date of travel: November 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Chuck B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (11,505)
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1,886 - 1,890 of 11,505 reviews

Reviewed 15 December 2018

You board the bus by order, 1,2, 3, 4 but then when the bus stops in front of the plane, everyone just runs to the airplane, it was a mess.....
The announcer at the gate was repeating the same announcement over n over (something abt safety), loud, in English, too fast, it was driving people crazy, one gringo left to sit somewhere i guess he under the speakers

Date of travel: November 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Mancity44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2018 via mobile

I normally fly BA and I usually don't deviate from the One World Alliance. However for my trip to Bogota this year I opted to fly via Mexico and I booked with Aeromexico months in advance.
The reason of this unusual choice is due to time of year. December is very unpredictable and flights sometimes gets cancelled or delayed. To get to Bogota with BA, I usually travel via Madrid and guess what. If flights gets cancelled due to bad weather, usually the regional and European flights gets axed first.

Opting for Aeromexico (Last flight out of Heathrow) gives me a better chance of getting to my final destination.

I flew business class and comparing to the current BA Club world I found Aeromexico a much better product.
1. Price (value added - Limo service in London - pick up from London address).
2. Much nicer seats
3. Wider video screen
4. Superior food
5. Amiable crew and attentive
6. Latest aircraft 787-900
7. Clean aircraft and little details in the loo (flowers Scented cream etc)
8. Lots of compartment for storing stuff, vanity mirror, usb port, laptop plug socket
9. Mood lighting

I would definitely recommend Aeromexico. Amazing product.

Date of travel: December 2018
Thank danielboze
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2018

I was a little hesitate of going that route. I sure had my eyes opened. They were excellant. Staff was very helpful with all concerns from all travellers.. Things received from the airlines are not seen on other carriers and I have been on several flights..

II require a wheelchair and they were slow getting to plane. An Aeromexico staff stayed with my wife and I till the wheelchair arrived. Not seen with some other carriers.

Date of travel: December 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank RickOllevier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2018 via mobile

This is the worst airline ever created. They cancelled my flight with out me even saying yes. This sucks. Their ar no words to Express the anger of this airline.

Date of travel: December 2018
1  Thank Brian E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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