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“Great plane and staff/average food”
Review of Aeromexico


Reviewed 3 weeks ago via mobile

The economy class seats are comfortable, with quite enough space for your legs and its individual screen with plenty of entertainment options; the temperature was good (not too cold) and the staff is very kind/friendly. WeThe only downside was the food: the pasta I had for lunch was insipid. For dinner, there was only a cured jam sandwich which was very cold and the fruit for the dessert was kind of stale. Overall I had a pleasant 11,5h-flight but the airline could improve the quality, flavor and temperature of the food.

Thank Francia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

The flight was on time, the onboard service very good, movies-- it was a very pleasant flight from LAX to Mexico City-- only 3 hours with all the amenities of an international flight!

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    • In-flight entertainment (WiFi, TV, films)
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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank F2992SVmicheller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flight on Aeromexico was better than I expected. The inflight entertainment was pretty extensive so it kept us occupied during a majority of the flight. The flight staff were pretty attentive and made several trips throughout the plane to ensure that food, snacks, drinks were offered. I really appreciated that they made several trips to ensure patients were well hydrated with water throughout the duration of the flight. The only problem was the check in for the return flight. I was unable to check it online and had to check in at the counter in the airport

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Chaiselounger53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very good service during this long haul flight. 2 meals provided on each flight. Their entertainment system is very good, legroom on economy acceptable. This was my first experience on a long haul flight with Aeromexico and compared to other well renowned airlines I have flown, I can tell this was quite a good experience. Recommended.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Zetaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Internet check in was OK. Quick friendly counter service. Free beer as usual on Aeromex. It was on time

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank STAN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC