We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Flight to Peru”
Review of Aeromexico


Reviewed 20 September 2018

Flight on Aeromexico was better than I expected. The inflight entertainment was pretty extensive so it kept us occupied during a majority of the flight. The flight staff were pretty attentive and made several trips throughout the plane to ensure that food, snacks, drinks were offered. I really appreciated that they made several trips to ensure patients were well hydrated with water throughout the duration of the flight. The only problem was the check in for the return flight. I was unable to check it online and had to check in at the counter in the airport

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Chaiselounger53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (7,345)
Traveller rating
Traveller type
Time of year
Language
  • More languages

197 - 201 of 7,345 reviews

Reviewed 19 September 2018

Very good service during this long haul flight. 2 meals provided on each flight. Their entertainment system is very good, legroom on economy acceptable. This was my first experience on a long haul flight with Aeromexico and compared to other well renowned airlines I have flown, I can tell this was quite a good experience. Recommended.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Zetaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2018

Internet check in was OK. Quick friendly counter service. Free beer as usual on Aeromex. It was on time

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank STAN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2018

Very competitive airline without the hassle of having to pay additional fees for snacks, alcohol, entertainment and food. the staff was extremely friendly. Overall a great experience for our family of 5.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank coacheveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2018

Having to go through Customs and Immigration and requiring a Declaration Form is absurd if you are only in Mexico to make a flight connection. Made to check a carry-on bag, when half of the flight were allowed multiple (3+) carry-ons. Completely disorganized and chaotic boarding procedure.

    • Seat comfort
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC