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“Aeromexico from Canada to Mexico”
Review of Aeromexico


Reviewed 18 September 2018

Our flight always so full, in fact few times they assigned me and my husband seats that are in separate rows (most airline usually put us together), kinda weird. It feels like they always overbooked the flight. We always came 2-3 hours earlier and had no check-in baggage. The stewardess sometimes just stand next to you even when she saw you had a hard time putting up your carry-on luggage ( Happened twice), not very helpful compared to other international airlines. Overall the flight is ok, sandwiches are cold but better than nothing. I think food can be improved, I suggest no side dish that looks like baby food.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lily J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 - 166 of 7,249 reviews

Reviewed 18 September 2018

This was the best airline I have ever been on. They were on time, no delays. Excellent complimentary meals with drinks served during the flight, not just snacks. We also had complimentary headphones and blankets, and the staff were very friendly and efficient.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank startthecar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

I never have flown with before Aeromexico my flight had a connection in CDMX the whole experience was excellent. The people were friendly and helpful and the food was okay for plane food.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lorena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

Check in was terrible in Quito, it was delayed and we were a family of 6 travelling with a baby and they did not allow us to check in all together first, only the parents and the baby.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank BWHotelZen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

Great service, plain was on time and crew had a good attitude and didnt look tired like with other Airlines

Thank MarioP2173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC