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“Contrasting service”
Review of Gulf Air


Reviewed 19 December 2018

Inflight service has improved quite a lot, however, ground staff service levels require drastic improvement. They need to apply rules in the context of the situation on hand and after considering passenger profiles, rather than simply applying them blindly. The primary focus should be on customer service. Such incidents only serve to undo the great work done by other staff members. Please improve before it’s too late!

Date of travel: December 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank rohitabbey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 December 2018 via mobile

Just on a stopover at Bahrain travelling on the new dream liner.Great flight no stress 2 hours to kill in the lounge then on to Bangkok well worth the extra cost even the in flight catering was restaurant standard

Date of travel: December 2018
Thank Eugene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2018 via mobile

Flew on 787-9
Seats were small and uncomfortable
Very few movies and half not in English
Food was ok
1 drink service for the whole flight
Not enough cabin crew
I wouldn't recommend flying with Gulf Air.

Date of travel: November 2018
Thank JAVIER D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2018

My wife and I flew Business Class from London Heathrow to Bangkok via Bahrain. The airport lounges were OK although not exceptional but the service on the aircraft was excellent and the seats/ beds comfortable. The sky chef and his cheese and dessert trolley are a nice innovation. All of the food was tasty and warm and there were a number of nice 'treats' along the way

Date of travel: November 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank ChrisandCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2018

Gulf air should be ashamed of their national airline squeezing so many people onto their plane. Unfortunately it's really the only airline, apart from BA, that goes directly to Bahrain otherwise I would avoid it. The new dreamliners (quite the misnomer) which we now refer to as nightmareliners now squeeze in 3 seats where there were once 2 seats, with no room to move your elbows. It would be good if Gulfair could provide some middle priced seating like premium economy. However the food was OK and the staff did their best and on this occasion we did leave on time.

Date of travel: November 2018
Thank WalkerParty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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