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BLUEWONDER1 wrote a review Oct 2021
Birmingham, United Kingdom367 contributions169 helpful votes
My wife and I were on board Sky Princess for 6 nights in September. The last time we cruised with Princess was in 2013 on Emerald Princess, we were supposed to be on Ruby Princess in 2020 but the Pandemic cancelled our cruise, therefore we were really looking forward to this Seacations Cruise. We were not disappointed as the organisation by Princess particularly in terms of Covid Protocols was excellent. Everything from start to finish was generally first class.

Our Balcony Cabin (BB) was very acceptable however we found the bathroom to be on the small size compared with previous Princess Ships encountered. Furthermore in this day and age why are there still plastic curtains in the shower rather than a glass partition?

All of the restaurants were very nice but in our opinion there were a few which we found to be below Princess Standards. Sabatini’s Trattoria was a huge disappointment. We found the menu selection very unusual and limited choice. For $ 25 up charge per person we expected better. It was very much a case of style over substance. As an example the complimentary dish from the chef was very odd Antipasti type dishes with tomato & pepper dipping – the ham was of a very poor quality, very fatty and chewy. My wife’s starter was Crispy Calamari very poor and chewy, my main course which was recommended by the waiter Pork Tenderloin very tough and undercooked this was very disappointing for us since the last time we were on Coral Princess the Traditional Sabatini’s Restaurant was fabulous with simple, excellent quality food well cooked, with an elegant feel restaurant. On the other hand Crown Grill was excellent as usual. The included restaurants were of good quality, good menus with service to match. We found The World Market Place (Buffet) hit and miss. Breakfast & Lunch were excellent but a big negative was the Dinner Buffet, we visited twice BBQ Grill & Asian Theme and both cases it was certainly quantity over quality. The way the counter service served the portions certainly needs to be looked at. It resembled a work’s canteen with everything piled on the plate – less appetizing!

Princess Ocean Medallion was a mixed bag as if you have a Samsung A10,11,12 Smartphone as my wife did it is not compatible with Ocean Medallion. This needs to be looked at by Princess. Apart from that a useful tool.

As usual we found the excursions very well organised by Princess and we thoroughly enjoyed our tours in Greenock & Belfast.
Entertainment was well received. Small band groups, solo performers, always very relaxing. The big show in the theatre fabulous.

From our point of view the real disappointment came when we spoke to a number of passengers who had booked this same cruise for substantially less than ourselves. Furthermore they were all upgraded to Balcony cabins, some with free car parking at Southampton, some with free drink package etc… When you compare this with ourselves who had booked early (May) and had no additional benefits given, we thought this unfair. We do of course understand that this policy happens from time to time but when we think that we were supportive to Princess by early booking we were punished for our loyalty!
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Sail Date: September 2021
Cabin Type: Balcony
Type of Trip:
Destination: Europe
Cabin
Dining
Service
Pools & Sundecks
Onboard Activities
Entertainment
Value
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Sky Princess

90 reviews
 All photos (62)62
Full view
Traveller (52)
Common Areas (13)
Suite Cabins (2)
Itineraries for this ship
Itinerary
7 Night Cruise to the Western Caribbean
Departure date
Saturday, 11/12/21
Route
Fort Lauderdale (Port Everglades), Roatan, Belize City, Costa Maya, Cozumel, Fort Lauderdale (Port Everglades)
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Cruise OnlyUS$785pp
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Cruise OnlyUS$818pp
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Overview

About
Passengers: 3,660   |   Crew: 1,346
Passengers to crew: 2.72:1
Passengers to space: 40.5:1
Launched: 2019   

Decks

  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
  • Deck 9
Additional decks
Deck 4 layout
 
Amenities
Tender Embarkation
Tender Embarkation
Medical Center

Cabins

Balcony
Cabin size: 222 - 360 sq. ft.
Connected rooms: 50
Accessible rooms: 23
Maximum passengers: 4
Number of cabins: 1042

Activities & entertainment

Activities (31)
  • Arts and Crafts Classes*
  • Beauty Salon*
  • Center Court
  • Dancing Classes
  • Deck Parties
  • Disco and Dancing
  • Fitness Center
  • Fitness Classes*
  • Game Shows
  • Hot Tubs (9)
  • Hydrotherapy Pool*
  • Internet Café*
  • Jogging Track
  • Karaoke
  • Lotus Spa & Salon*
  • Massage*
  • Platinum Studio*
  • Pools (4)
  • Princess Sports Central
  • Princess Sports Central
  • Solo travelers Get Togethers
  • The Enclave*
  • The Experience Center
  • The Greens Mini Golf
  • Trivia
  • Ultimate Ship Tour*
  • Wine Tasting*
  • The Sanctuary*
  • Children's Outdoor Area
  • Teen Lounge
  • Youth Center
Entertainment (11)
  • Comedy Shows
  • Live Music
  • Movies Under the Stars
  • Nightly DJ
  • Outdoor Movies
  • Princess Casino*
  • Princess Live!
  • Princess Theater
  • Princess Theater
  • The Piazza
  • Vista Lounge
Dining (26)
  • Bar - Pool Bar*
  • Bar - Pool Bar*
  • Cielo Dining Room - American
  • Estrella Dining Room - American
  • Soleil Dining Room - American
  • World Fresh Marketplace - Casual
  • Churchill's - Clubby Bar*
  • Bellini's - Cocktail Bar*
  • The Mix - Cocktail Bar*
  • International Café - Coffee & Pastries*
  • Princess Live! Café - Coffee Bar*
  • Take Five - Coffee Bar*
  • Salty Dog Grill - Fast Food
  • Gelato - Gelato*
  • Chef's Table Lumière - Gourmet*
  • Alfredo's Pizzeria - Gourmet Pizza
  • Swirls - Ice Cream
  • Sabatini's Trattoria - italian*
  • Piazza Bar - Lobby Bar*
  • The Pastry Shop - pastries
  • Slice Pizzeria - Pizza
  • SeaView Bar - Pool Bar*
  • Ocean Terrace Seafood Bar - Seafood*
  • La Mer - Specialty*
  • Crown Grill - Steakhouse*
  • Vines - Wine Bar*
* May require additional fees
Traveller rating
  • 33
  • 22
  • 13
  • 12
  • 11
Time of year
Language
Selected filters
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  • English
Kit Whipple wrote a review Yesterday
Solon, Ohio175 contributions78 helpful votes
took a cruise from Southampton to Ft Lauderdale and everything and everyone was well done, professional and most enjoyable. the food options, the entertainment, the drinks and service was all first rate. could not have been better. also enjoyed the enclave and the massages received there the different dining choices made it easy for everyone in our group to eat where and when they wanted to. big fan of the outdoor grill near the pool where the hamburgers and tacos were outstanding. the pizzeria was also a family favorite. Late afternoon and before dinner we enjoyed the wine bar as the service knowledge and other passengers were all first rate. the song by J Geils, "I don't want to go home" certainly played in my mind as we had to disembark. Well done and hope we meet some of the crew again
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Little_Me_2006 wrote a review Nov 2021
Manchester101 contributions124 helpful votes
All though the staff are very friendly and helpful, there is also a huge amount of chaos. Nothing was ever simple, even just to purchase water for the cabin! The food is truly awful, even in the restaurants. We suffered with stomach upsets for the whole cruise. We ate in the French restaurant and the staff were very nice but the food was horroble. Entertainmentt was hit and miss. Rock Opera was very poor, good talent wasted on a poor show. The ship wasn't full maybe a third full and had zero atmosphere. There was nothing to do in the day time. The pool was quite small, the decks are nice and hot tubs which was lovely. The ship had a foil smell toward the back and it could be smelt through out the decks even indoors which was terribly unpleasant. We had a few covid tests whislt we were onboard and the medical team were quite rude. One of the nurses a small British woman was very abrupt. The choice of shops onboard was lack luster and there wasn't even a store for things like snacks and drinks. The laundry facilities on our floor didn't work for the whole time we cruised either. So we had to use other facilities on different floors. Which is a inconvenient as it's a long walk. We didn't enjoy our time on the cruise and won't be using Princess Cruises again.
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edward r wrote a review Nov 2021
Cheltenham, United Kingdom16 contributions6 helpful votes
We are regular princess cruisers and generally are very satisfied. This cruise however was exceptionally poor, The standard of food in the dining room was terrible being cold and dry, Steak on several nights were inedible and not a decent vegetable in site. drinks service was very haphazard with wine often turning up after the meal was finished. Menus were very fish orientated and far to complicated with strange combinations Food in the buffet was also indifferent with odd menus and cold food, Daytime entertainment was also nearly non-existent. I hope this is temporary but a lot of first time princess cruisers were not impressed at all
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Ken S wrote a review Nov 2021
4 contributions
After 40 plus cruises over the past 30 years, it took a recommendation from a Japanese gentleman in the Queen's Grill onboard Cunard's new QE that we took our first cruise with Princess Cruises and my wife and I are soooo pleased we did. The Sky Princess was a revelation and faultless in every way. Will we cruise with them again - you betcha!
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Tom wrote a review Oct 2021
Bournemouth, United Kingdom10 contributions3 helpful votes
First cruise with Princess an the new ship Sky Princess. We recently got married and chose Sky Princess to have our Honeymoon on. The check in procedure was fairly quick bearing in mind we all had to have a PCR test before being allowed on board which is a good thing. We both purchased the Soft Drinks package as we don't drink alcohol. The package stated that it included all coffee's and juices including freshly squeezed juices and bottled water. We only managed to get 2 freshly squeezed orange juices in our 7 night cruise. The Medallion App was a waste of time to be honest. Sometimes it worked and sometimes it did not. The ship was understaffed and we were told this by the staff, waiters etc. Our first morning we had breakfast in the Estrella Restaurant. We both ordered the English Breakfast. It was disgusting with over cooked griddled eggs, dirty looking bacon, chipolata sausage, tomato with black bits on it from being cooked on a dirty griddle, and overall not good to look at all. We did not eat hardly any of it as it looked so gross. We also ordered two small bottles of San Pellegrino (included in our soft drinks package) but found that we were getting charged for it. We approached the Reception and were told it was chargeable although on the Medallion app it stated it was included. Reception removed the water from our bill but this went on for the first 5 days of our 7 night cruise. We were also getting charged for wine and other alcoholic drinks we never had, so every day had to go to Reception to query this and have it removed from our account. We were having to check our account every day to have drinks removed that we never had. So our advice to others is to check you accounts daily! We never went to the Restaurants again for breakfast as the food was terrible. We decided to go to the buffet on Deck 16 but it was so busy up there you were lucky to get a table. The main Restaurants were NOT so busy at all at Breakfast time, I wonder why? We had pre-booked our evening meals in the Restaurants before we boarded the ship but so many guests who didn't could not get a table and were turned away, thus being forced to go the the Buffet on Deck 16. Our first evening meal was really terrible. I ordered the Pan fried Salmon but it was over cooked and cold. It was like a piece of well done beef. The waiter told me it was because it was sat under a heat lamp and we should go to the speciality restaurants if we wanted better quality food! The second evening we had such a bad meal we walked out of the Restaurant, totally appalled with the quality of food that was put in front of us. The next day during the afternoon the Restaurant Manager approached us apologising for the poor quality food and offered us a complimentary meal in 'Sabatini's' Italian Restaurant (one of the speciality restaurants) I have to admit that food was much better and we were looked after very well. We were asked several times during the course of our meal if everything was to our liking and we were even offered another complimentary meal in the Crown Grill the next evening (another speciality restaurant) again we could not complain and all was very nice. The quality of food on this ship other than in the two speciality restaurant's we attended was terrible and so many guests complained about it. I realise that masks were mandatory but to be told to put your masks back on in between sipping your drinks was a bit much. Only guests who had the two Covid jabs and PCR tests were allowed on the ship which is good and fully agree with this, however only 4 people to a lift but in the Restaurants you were sat on tables of 8 or more and you were sat next to people you didn't know so don't understand the reason for only 4 people to a lift? There is no actual Prominade deck as such to walk around on this ship. There is a small area at the rear on Deck 7 of the ship but that was all. The Entertainment wasn't that good other than 2 nights which we enjoyed. The rest of the entertainment on other evenings were just 'fill ins' We have done many other cruises with Celebrity and P&O which we found much better, especially the food ! There wasn't one person we had spoken to that enjoyed the food, all which were saying it was poor quality. To end I personally think that until cruise ships are completely back to normal without any restrictions we shall not be booking another one. We had spoken to others who had done other cruise with different cruise lines during the restrictions and none had much to say about them. Advice to others is to check your on board accounts daily, also to dine in the speciality restaurants as the quality of food and service was much much better but there are cover charges to think about!
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Upcoming itineraries

Itinerary
7 Night Cruise to the Western Caribbean
Departure date
Saturday, 11/12/21
The map for this itinerary is not available at this time.
Itinerary
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Cruise OnlyUS$785pp
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Cruise OnlyUS$818pp
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