We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mazdaman7Q wrote a review Feb 2020
Laurens, South Carolina675 contributions81 helpful votes
+1
1. Name of ship-Emerald Princess
2. Room #D112
3. Category-IE
4. date-Jan 17- Feb 2 of 2019

Personal Background Information=This was my 12th cruise and we often travel with my family with 2 young boys currently 5 and almost 2. We went with my parent in laws that have been on over 50 cruises and our good friends and this was their first cruise

If you find anything helpful let me know with a vote!

5. Pros- Stewart and dining room staff were excellent to us. Several outlets in the room.
6. Cons-no dinner menu on mobile app like Carnival, Captain’s log not updated, no kids schedule, no steak on the daily menu, dinner buffet very unpleasant.

7. Room- I believe 162 sq feet, so not the smallest we’ve been in. The mirrors in the room help the room feel bigger. The 2 lower beds can’t be put together because of the uppers. Of course, you have to watch not to bang your head if the Pullmans are down (even if they are up, they hang off the walls).

8. Outlets- The most we’ve had with 4, usually only get 1 or 2. (see pics)
9. Bed=A: Princess has very comfortable floor beds, the uppers are not as nice.
10. Pillows= I bring my own but they seem fine.
11. Heating and air= We stayed comfortable but we always bring a little fan for white noise and air circulation.
12. Metal walls= The doors took magnets very well.
13. Bathroom- Pretty small, shelf space is ok, could use more since it’s so small. (see pics)
14. shower size= Smallest, drain backing up, soap smells like lilac flowers and men don’t want to smell like flowers. Hand soap smelled like lard. Carnival has a nice citrus scent, same company so they should use this instead.
15. noise= The room was almost in the front of the ship, with only rooms above and below, so it was very quiet.
16. Smoking= The smoking areas are improving and was restricted to the casino (of course) and one side of the ship, mid-ship 1 floor above the Lido deck.
17. smooth= The first couple of nights where rough we all got sea sick (this is a first in all our cruises).
Rough waters on the way to Kuai. Our room was in a bad spot for rough waters.
18. weather= All the days we had good weather and not too high, maybe a high of 82.
19. Ship GPS= Was last updated 100 miles away from Hilo and stopped being updated the entire time we were in the Hawaiian Islands. Pretty sorry Captains log.
20. internet= super slow but I’m told that is typical for the middle of the Pacific Ocean.

21. Dining= The buffet upon boarding was not very good. Even the desserts that looked good were pretty bland. Very good in the dining room with a lot of Hawaiian theme meals.
Thanks goodness we only went to dinner in the buffet once because it was horrible. They only open one side of one buffet (despite having the ability to open up to 3, including one the opposite side using the same kitchen), so the line goes clear back to the elevators. We were told it is like this everyday and refuse to open the line before 5pm despite the crowds. Going though is of course a slow process and just like lunch, the food is not very impressive on the buffet.
22. seating room- We were always able to find a table for the buffets, but would often have to search, sometimes being quite far from the buffet. Our dinning room table which seated 8 was right around the corner from the kitchen in a semi-circular niche, anyway, it was a good area for us and our server Tami (Toe-mee) was great, especially to the kids.
23. laundry= We were at the front of the ship, the laundry was in the back so we were happy we had facilities, it’s a good walk back and forth. I think it was $2.50 for each.

25. Travel To Port of Embarkation=Flew from SC (ATL) to LAX. We rented a couple cars at the airport, stayed the night and the drop off is around a mile away (Herta?). They offer shuttle service, but there was a lot of other people waiting, so we killed some time and came back to be told they were on an hour lunch. You would think on a cruise day they would have a back up person to run the shuttle, so we walked the mile back to the ship.
26. Hotel Info (if any)=La Quinta, Inglewood (see TripAdvisor review) was a comfortable stay with nice clean rooms that had a good breakfast including bacon. It seems the hotels there are either really good or really bad, so we went with the better for $131 after all the taxes and fees.

27. Embarkation=We arrived much later than we usually do (about 2) so there was hardly any delay getting our cruise cards and boarding the ship.
28. Stateroom=D112 was small but not surprised for an interior room. The upper beds hung off the wall instead of going into the ceiling, so they took some space. Nice big mirrors to help the room seem bigger, decent about of bathroom shelves. (see pics)
29. Ship Info=This ship is pretty crowded, I was told the last referb they installed more cabins/less space to get on around 300 more passengers and it definitely shows during congregating times like the theater, peak buffet times, tendering, etc. We have been the same class ship that didn’t have these many passengers on the ship and was much more comfortable. It also shows on how tiny the cabins/bathrooms are.
30. Dining= As mentioned before, the buffet is disappointing but the dining room was very good. They did serve lobster on this cruise as well as escargot (a couple of our favorites) and both were very good. I’ve had other cruises where they did serve them, but wasn’t very good.
31. Activities=
- Children's Clubs: No kids schedule and informed us that the youth center being open would be decided day to day. Our kids enjoyed the activities when they went. Our 5 year old has been on 7 cruises and doesn’t always like the kid’s clubs, but he enjoyed this one, so credit to the staff for this.
32. Staff & Service= Service overall was very good, was not happy as mentioned before the lack of planning and communication from the kids club.
33. Entertainment= Entertainment was very good and we especially enjoyed the naturalists that came onboard so we could learn so much about each island, the food, the people, just too much to mention. Very enjoyable.
The small venue magic show was good and family friendly. He really talked up how good the theater production was going to be, but it was not. It was very dark and all over the place and even involved a murder scene behind a lite up sheet. NOT family friendly so I regretted fighting the crowds to see this one.

34. Shore Excursions=

- Hilo: Docked at a pier and getting off the ship was pretty quick. The port is very unwelcoming. There are no welcoming signs and nothing to tell you that you are even in the paradise Hawaii, just dilapidated buildings everywhere in the port. The port authorities match the scene, very rude, yelling at passengers as they are trying to make their way.

We rented a car and drove up to the volcano house and the views are really grand, I esp noticed and enjoyed the smell that reminded me of barbeque.

We travel to the lava walls and was impressive the size of this thing.

We went to Richards very busy very tiny black sand beach then back to the ship.

When we got back the ship, around 4 an there was hardly any traffic but the port authorities’ moods where no different.

It’s a shame the only interaction we had with Hawaiians on this island was anything but “Aloha”.

- Honolulu: Took the bus and decided it was the wrong choice for our party of 3. We should have taken the 16.50 and put it toward a rental for ~$60 and would have done more time traveling to do what we wanted instead of a lot of waiting for the right bus to ride.

We did go to the top of diamond head (~20 minute walk from the bus stop to even get into the park) and took us around another hour to go up the long winding path then the 270+ stairs to get to the top. The views are spectacular. It was tiring but even little kids where climbing to the top.

We stopped at the palace on the way back to capture some pictures but we had run outta time to do anything else because we have a 4:20 Luau excursion to go to.

Germain’s Luau: We planned on taking an Uber, but figured it out to saving only $15 PP so we made a very good choice to just book through the ship. This gave us better seating as well as a roomy tour bus to kick back and relax and learn about the island from our 82 year old escort Ron, what a nice man. Not sure how anyone can write a bad review of this place. We brought a grandma and without even asking a worker told her when it’s time to eat, you stay right there and I will bring your food to you and true to his word, that’s what he did long before our table was excused. The food was very good and ran 3 buffet tables on both sides so the lines went pretty quick. The show was great, the crowd interaction was great. We got some of the most gorgeous sunset pictures ever. The whole thing was a great experience.

- Maui: We rented a little Hyundai (which I would recommend a small car or sports, not a jeep for all the tight corners) and made it all the way to Hana. We got an early start so the traffic wasn’t bad. Going back was definitely longer because we didn’t have to hardly every yield at the bridges on the way there but we did on the way back but still maintained a much higher speed than the posted 15MPH. We did most of our stops on the way back including the black sand beach with the lava cave (tube was closed, which was a huge disappointment) but the beach was awesome and not very crowded. The smoothed lave rocks to feel is a very unique experience and much better than Richards black sand beach that is super, super tiny and crowded.
We captured pictures of few waterfalls, the peninsula on the large waves crashing the shore.

I have to mention the spectacular sunrise peaking over the mountains has been some the best pictures taken on the cruise so far so you probably don’t want to miss that.

- Kaui: Booked a helicopter tour on the internet with Safari and our young pilot Paka was very professional and enjoyed his knowledge and love of the island. I was pleasantly surprised being sat in a middle seat how good my views where, possibly better than a window seat because I had a clear view over the pilot’s shoulder as well has the huge clear door, much larger than all the other choppers that were there. The only way to have gotten a better view would have been if the doors were off. Air worked well and told us he likes to run it cold to help with sickness. Another bonus is the price is the same no matter what tour time I booked.
Looking at the other helicopters on the airstrip, this was the best one (unless you want the doors off). It also was the best priced. A+ rating for these folks!!

Ensenada: We walked to the Riviera of Ensenada, an old luxury hotel that is completely free to tour and have a bar that is famous for their Margaritas that only cost a few bucks. I enjoyed the walk and especially the cost. They have vendors in the courtyard selling many items, even hand made for your souvenirs for cheap.

We then walked over to watch the fountain show synced with Latino and US music and was pretty impressive. I’m sure the night show would be even more spectacular.

The arroyo (brook) Ensenada was almost dried up showing a lot of trash and smelled pretty bad. They did have a boat in the bay picking up trash.

Overall I really enjoyed my visit to Ensenada.

35. Disembarkation= We got priority disembarkation which cuts out some of the line but you end up on the gangway in line with everyone else. There was a lot of people on this cruise so it did take a while, maybe 45-60 minutes, but the line was steadily moving.

36. Summary=Ship was tight, buffet much to be desired, dining room was good and the Hawaiian Islands were awesome.

If you found anything helpful in this review, please let me know with a helpful vote!
Read more
Sail Date: March 2019
Cabin Type: Inside
Type of Trip:
Destination: Hawaii
Cabin
Dining
Service
Onboard Activities
Entertainment
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
Helpful
Share
Scroll below for other great reviews

Emerald Princess

55 reviews
 All photos (2,814)2,814
Full view
Traveller (475)
Common Areas (1,670)
Dining and Bars (796)
Itineraries for this ship
Itinerary
10 Night Cruise to the Panama Canal & Central America
Departure date
Thursday, 09/12/21
Route
Fort Lauderdale (Port Everglades), Grand Turk, Cartagena (Colombia), Panama Canal, Colon (Cristobal), Limon Bay, Falmouth, Fort Lauderdale (Port Everglades)
View Map

Overview

About
Passengers: 3,080   |   Crew: 1,200
Passengers to crew: 2.57:1
Passengers to space: 37:1
Launched: 2007   

Decks

  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
  • Deck 9
Additional decks
Deck 4 layout
 
Amenities
Medical Center

Cabins

Balcony
Cabin size: 233 - 285 sq. ft.
Connected rooms: 83
Accessible rooms: 12
Maximum passengers: 4
Number of cabins: 675

Activities & entertainment

Activities (27)
  • Aerobics
  • Arts and Crafts Classes*
  • Beauty Salon*
  • Center Court
  • Dancing Classes
  • Deck Parties
  • Disco and Dancing
  • Fitness Center
  • Fitness Classes*
  • Game Shows
  • Hot Tubs (8)
  • Internet Café*
  • Jogging Track
  • Karaoke
  • Library
  • Lotus Spa*
  • Lotus Spa Thermal Suite*
  • Pools (4)
  • Princess Links
  • Solo travelers Get Togethers
  • Trivia
  • Ultimate Ship Tour*
  • Wine Tasting*
  • The Sanctuary*
  • Chill Out
  • Teen Lounge
  • Youth Center
Entertainment (13)
  • Live Music
  • Club Fusion
  • Comedy Shows
  • Explorer's Lounge
  • Gatsby's Casino*
  • Movies Under the Stars
  • Movies Under the Stars seating
  • Nightly DJ
  • Outdoor Movies
  • Princess Theater
  • Princess Theater
  • Skywalkers Nightclub
  • The Piazza
Dining (19)
  • Botticelli Dining room - American
  • Da Vinci Dining Room - American
  • Michelangelo Dining Room - American
  • Café Caribe - Casual
  • Horizon Court - Casual
  • Horizon Court - Casual
  • Horizon Terrace - Casual
  • Mermaid's Tail - Casual
  • Pizza and Ice Cream Bar - Casual
  • Speakeasy Cigar Lounge - Cigar Bar*
  • Adagio - Clubby Bar*
  • International Café - Coffee & Pastries*
  • Trident Grill - Fast Food
  • Escapes Travel Café - Light Bites
  • Crooners Lounge & Bar - Martini Bar*
  • Calypso Bar - Pool Bar*
  • Wheelhouse Bar - Pub*
  • Crown Grill - Steakhouse*
  • Vines Bar - Wine Bar*
* May require additional fees
Traveller rating
  • 27
  • 12
  • 11
  • 3
  • 2
Time of year
Language
Selected filters
  • Filter
  • English
John T wrote a review 23 Nov
Princeton, New Jersey1 contribution3 helpful votes
We had a wonderful cruise on Emerald Princess to the Panama Canal and several other Caribbean ports. We were very impressed with the public health protocols Princess implemented to protect against Covid-19, while keeping the cruise experience both fun and relaxing. Our balcony stateroom on the Riviera (14th) deck was ideal for us. We had a great view of the ocean and of the ports we visited. We were fortunate to have wonderful weather to enjoy our time sitting on the balcony, with beautiful sunsets and sunrises. We were also impressed with how comfortable the queen bed was. We enjoyed meals in all of the dining venues and sampled both formal and informal options. Having so many options was a big plus, and the quality was strong in all of them. We enjoyed the main/traditional dining rooms, as well as two specialty restaurants, the Crown Grill (truly excellent) and Sabatini’s (which was still working out some service issues). The World Fresh Marketplace was a particular surprise, with really good food and lots of variety, all offered in individual portions to eliminate any handling by passengers. Afternoon tea was great, with finger sandwiches, pastries, cookies, and warm scones with jam and clotted cream. The service from all members of the crew was really outstanding. Given that this was just the second sailing for Emerald Princess after the 18 month pandemic pause, it was an especially good experience. It was so good that four passengers opted to continue on the ship with another ten day sailing (with the exact same itinerary), and one couple asked about moving onto the ship to live on it for a year. While that might be tempting for some, even better will be to explore other cruise destinations. It's great to be back on Princess!
Read more
2 Helpful votes
Helpful
Share
TommyPuertoRico wrote a review 14 Nov
1 contribution1 helpful vote
Room had no air cond. 6 days without it, t.v. come & goes, got room changed finally..A.C. still giving problems. Panama tour was horrible, town was full of horrible people, trash was not pick up in town. we thought we were going to be robed (that bad) this cruise was full of very elderly people. This tour we were charged $120. per person not worth $1. Asked princess for refund for this tour doubt i get it..everything was rush rush just to go to plaza take a few pictures run back to ship a complete waste of time & money! will update if possible
Read more
1 Helpful vote
Helpful
Share
Carioca534 wrote a review Apr 2020
Three Rivers, California2 contributions2 helpful votes
Have seen lots of places but nothing like Bora Bora. On this 28 day Cruise the Emerald Princess sailed to beautiful places... Hawaiian Islands, Polynesia Island like Tahiti etc., but nothing like Bora Bora the most beautiful place in the world that I have seen, the people, the beauty, lay back paradise ! Take a all day boat tour of the lagoon that encircles the main Island of Bora Bora...I could have done that tour every day. Do not miss the glass bottom tour ! I will return to Bora Bora !
Read more
1 Helpful vote
Helpful
Share
DERLBournemouth wrote a review Mar 2020
BOURNEMOUTH22 contributions38 helpful votes
Really enjoyed the cruise. Customer service was excellent. Plenty to do on the ship . Food was of a good standard. we left it very late booking this cruise so ended up with a standard balcony room with an adjoining door. Thank goodness or neighbours were all very quiet. Only booked one excursion with princess which was whale watching in mexico it was fantastic . In Nicaragua we hired an english speaking taxi driver who was so informative well worth $60 for 5 hours. Used GI Tours via cruise 118 for our whole day in costa rica highly recommend them. Walked to the small Zoo in Panama well worth the walk. Hygiene was paramount on the ship and the captain kept us posted about the virus situation on land. Luckily we completed our cruise except for Cuba and we got the last flight home from Miami. My main negatives are the cost of the wifi on board crazy drinks price and gratuities should be included in cost of the holiday up front.
Read more
1 Helpful vote
Helpful
Share
SpitfireLC wrote a review Mar 2020
Sudbury, Canada293 contributions167 helpful votes
Eastern and western med....was just an "OK" cruise. While we enjoyed the destinations, the food was a disappointment. We have sailed on the Emerald many, many times and the food was the worst of any cruise.
Read more
2 Helpful votes
Helpful
Share
Previous
123456

Upcoming itineraries

Itinerary
10 Night Cruise to the Panama Canal & Central America
Departure date
Thursday, 09/12/21
The map for this itinerary is not available at this time.
Itinerary
Prices are cruise only, per person, double occupancy, and are provided by our partners. Taxes, fees and port expenses are not included. Fuel supplements may apply. Availability of prices is subject to the supplier’s pricing availability.