I had high hopes for this airline as I had never used it before. Check in via the web site was painful and it just allocated 2 separate seats for my partner and myself. We were late leaving by an hour when flying to Iceland, but I guess that is ATC rather than the airline. The film choice was good and the leg room for a 3 hr flight, USB plugs and a decent monitor. The free coffee and soft drinks is a nice touch. The flight crew were all pleasant and professional. For the return flight I had the same problem trying to book myself and my partner next to each other even though I was on line 36hrs before flight. I ended up in the middle again (which I hate!) next to the same people I flew out with (nice conversation). I have used the major airlines on long haul and budget on short haul and found to be OK (except Ryan Air!) and their web booking was excellent. Flight was OK just not slick.