We just returned from a quick 4 days in the Santa Fe area and since we travelled ratherly unexpectedly, there were few choices for lodging. We booked 3 nights at Sunrise Springs Resort about 10 miles from the Plaza as it looked reasonably nice on the internet, no negative reports, and we had a car. It was BAD. It's a resort that's struggling to stay in business, even as reported by their own staff. Outside has great potential, but not being maintained at all. Weeds growing up in the patios, balconies badly in need of a paint job, didn't clean the balcony prior to our arrival. Also their "included breakfast" was a plastic bag hung on your door in the morning (in the sun) sometimes with warm yogurt, but usually a horrible looking sweet roll in a cellaphane package (coffee pot in the room) and fruit that looks like it'll be used for the next guest if you don't eat it. There is a restaurant there, but they say it's only used for weddings/retreats (which I can't imagine anyone booking there for the amount of work it would take to record pictures). Our toilet backed up twice. The shower has dark green tiles with black mold all over the grout. Ugh,ugh,ugh. Charged $99/night plus a $4.50 "resort fee." Not sure what that was for. But if it's this place or the Motel 6, which were our options, I'd stay at the Motel 6 in a heartbeat.
BTW, I emailed the resort with a detailed report, heard back from someone who apologized that we didn't like their staff, and said she was forwarding my "complaint" on to the manager, but I never heard anything more.