Hi we are visiting from 23rd April and have booked direct with PS, requesting a ground floor (we have young kids) apartment facing pool if possible.
Am a bit troubled by a recent rash of negative reviews for PS3, esp in terms of room requests being ignored or disregarded .....
Does anyone know if 2 bed apts are located in any particular building or floor in PS3?
I will email them again with the request a couple of weeks before we arrive - does anyone have any other tips on best way to maximise the chance of getting what we are after?
I was hoping that the fact we want ground floor would work in our favour, as a lot of people seem to prefer the higher floors for view/privacy.
I was so excited to book here as it looked like everything we wanted, so really hope we don't start the holiday being disappointed with our allocation!!