Budget Rental Car-Harlingen

Reserved a small car for high mileage but was given a Jeep with low mileage. We picked up the car up right after our flight got in which was around their closing time and in the dark. We didn't notice the small crack in the windshield under the wiper blade until we were driving & on coming headlights reflected on the crack. We called them the next morning to report there was a crack. We were told we would have to pay $500 for the windshield. Period. We immediately brought the car back to the agency. The clerk said she talked to the manager who already told her the cracked windshield wasn't identified previously & we would have to pay. The clerk refused to let us talk to the manager. We feel we were scammed by Budget Rental car and given a vehicle that had a cracked windshield to get someone else to pay for the windshield. We returned the car, went to Enterprise and was treated with respect! Lost a day of our vacation dealing with Budget Rental Car. The Avis corporation that owns Budget said they would look into it but the Harlingen location is not part of the corporation. So you know where that will go, no where. PLEASE think twice about renting from Budget or Avis. We will NEVER rent from them again!