If you are thinking of booking your vacation rental using panoramavacations.com, don't! This company and manager cannot be trusted with reservations. I had a confirmed reservation and without reason they informed me that they cancelled my reservation. They did not even offer to help find me an alternative accommodation. After placing a call to the manager, some girl named Carolyn, I got lied to, rudely insulted and hung up on. This is fly by night company with absolutely no customer service or etiquette. don't be disappointed stay away from this company!