I was charged an extra $80 when i returned the car to SJO. I wanted a car friday to friday, but the rep said i could have the car delivered to my hotel thursday night at no extra charge. lie! they scammed me out of $80 and when i asked the supervisor's name, she refused to tell me, left the room, and no one else there gave me her name. ATROCIOUSLY RUN AT THRIFTY NEAR SJO!
i'm working thru the complaint process currnently