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RZD.ru Train Website Problems - Please Help

Ali
Walnut Creek...
Level Contributor
247 posts
219 reviews
RZD.ru Train Website Problems - Please Help

Hello all,

I;m trying to reserve four seats (max it does is only four because I really want 5) for the Sapsan from St Pet to Moscow. I enter all four people's information and click on the seat range that I want, and when I click RESERVE PLACES it then tells me:

REQUEST FAILED

INVALID REQUEST PARAMETERS. PLEASE CHANGE YOUR REQUIREMENTS.

2040 (TИП ЛИЧHOГO ДOKУMEHTA HE COOTBETCTBУET CTPAHE BЫДAЧИ)

TIME OF ERROR OCCURRENCE: 26.03.2018 09:09:24.557

Can anyone please help?

Thank you all.

2 replies to this topic
Nittedal...
Level Contributor
287 posts
8 reviews
1. Re: RZD.ru Train Website Problems - Please Help

you should be able to read/understand at least two words in the error message:

TИП ЛИЧHOГO ДOKУMEHTA HE COOTBETCTBУET CTPAHE BЫДAЧИ)

"tip" and "dokumenta" .... cyrillic/greek and latin have a common origin.

anyway it means that you must correct and/or fill in the type of ID document for the passengers. in your case "Foreign document"

UK
Level Contributor
332 posts
16 reviews
2. Re: RZD.ru Train Website Problems - Please Help

I had the same problem.

I selected international passport but you have to select foreign document.

Reply to: RZD.ru Train Website Problems - Please Help
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