I'm sure many of you have had positive experiences of this company, but for those of you that are thinking of booking them for your transfer from Taba airport, I would advise that you exercise caution.
Upon arrival a manic little rep literally runs around the hall with a piece of A4 paper yelling in attempted English the names of the people he's looking for. Unfortunately because his English is so poor, you can neither understand the name's he's calling nor even the name of the company he's from. Cue much confusion....
When you eventually manage to find the coach you're on, he insists on taking the voucher you've printed which contains the information you need at the end of your holiday. Fortunately I managed to keep hold of the 2nd page.
You then load the cases onto the coach yourself whilst the driver stands there with his hand open asking for money. Good so far!
At the end of your break you attempt to call all of the 3 numbers shown to confirm your pickup, PLUS the number that Manic Rep gives you at the airport. NONE ARE VALID NUMBERS.
I eventually enlisted the help of the Hilton Concierge who was as unsuccessful as I had been. Much internet searching (£7 a time) finally revealed a phone number for the company (they deliberately omit any numbers from their website), who finally confirmed a collection at 2.45pm. Manic Rep arrived at 3.30pm.
I have used countless transfer companies in the past and this is by far the worst. I have now written twice asking for a refund of the cost (not including the £40+ on telephone calls & internet access), only to be ignored.
Beware!!!Edited: 16 January 2012, 18:09