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Sunrise mamlouk palace booked with on the beach

southampton
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132 posts
5 reviews
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Sunrise mamlouk palace booked with on the beach

Hi

I have booked this hotel and on the beach have just said its all inclusive not lite or ultra ??? And on the phone they said there is no difference I have read here that there is a difference dependent on who you book with

Any help would be great

southampton
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132 posts
5 reviews
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1. Re: Sunrise mamlouk palace booked with on the beach

Bump

Derry, United...
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4,366 posts
20 reviews
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2. Re: Sunrise mamlouk palace booked with on the beach

On the beach is a Thomas Cook partner it should be the Ultra version of the AI all the best

Paddy

england
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14 posts
1 review
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3. Re: Sunrise mamlouk palace booked with on the beach

Hi

Paddy may be right but we did have a problem with the AI at this hotel in January. We were mis-led by the description on the Thomas Cook website and it ended up where we had the AI Lite. We actually had to e-mail the hotel direct to confirm which AI package had been booked for us. I can PM the e-mail address of the hotel if you wish to contact them.

Tom

southampton
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132 posts
5 reviews
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4. Re: Sunrise mamlouk palace booked with on the beach

Hi

Thanks for the info if you could pm it that would be great

Cheers

LIVERPOOL
Destination Expert
for Makadi Bay, Hurghada
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3,551 posts
82 reviews
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5. Re: Sunrise mamlouk palace booked with on the beach

Hi Legohead

The lite all inclusive has not been sold since 19th January and even then was only sold for holidays upto the end of Febuary so any date after the 1st March will be on Ultra all inclusive, Worth a note the Mamlouk no longer have branded spirits even on the Ultra all inclusive.

John

southampton
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132 posts
5 reviews
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6. Re: Sunrise mamlouk palace booked with on the beach

Wow

Thank for the quick reply :)

southampton
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132 posts
5 reviews
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7. Re: Sunrise mamlouk palace booked with on the beach

Is there any way of confirming if lite all inclusive is no longer sold and it is all ultra from now on ???

LIVERPOOL
Destination Expert
for Makadi Bay, Hurghada
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3,551 posts
82 reviews
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8. Re: Sunrise mamlouk palace booked with on the beach

Yes just email the hotel with your booking ref number and ask, but as I have said befor all UK guests will be on Ultra from now on.

I will send you the email address via PM.

jOHN

Fleet, Hampshire, UK
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197 posts
2 reviews
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9. Re: Sunrise mamlouk palace booked with on the beach

You could try here (start a new topic)

http://goo.gl/nNhk4

They might be able to help even though you’ve booked with On The Beach

Leave your booking reference

Regards Glyn

10. Re: Sunrise mamlouk palace booked with on the beach

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