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Direct rent a car

2 posts
Direct rent a car

We rented a car at Direct rent a car at Bucharest.

It was a bug mistake, They cheat me.

When I returned the car they find very small scratch, which I think was already when I took the car.

They charged me with 300 Euro + Tax.

My recommendation:

Do not rent a car from them.

26 replies to this topic
Rivalta di Torino...
2 posts
1. Re: Direct rent a car

And we rent a car from them a Dacia Logan, when I took the car immediately found a scratch to the car, I did not do anything at all, when I arrived in Italy I had a picture in which was the car and I gave zoom And that scratch was, so there are thieves, there is no point in talking to the boss out there who is an unscrupulous man, a liar and a hot man ... to find out the world that he wants to sue to steal money for strangers, I am Of the same nationality, but they played ourselves, a shameless and little education to be ashamed Directly you will see that the world will never rent the car to you as the boss there is a man who wants you Make money because you come from a foreign country

Rivalta di Torino...
2 posts
2. Re: Direct rent a car

Direct rent Car sunt niste hoti,am inchiriat o masina Dacia Logan ,am facut controlul tot era doar o mica zgarietura in spate la portbagaj,dar nici prin cap nu ne-a trecut sa ne uitam dedesubt la masina,pt ca acolo era o zgarietura,el inainte sa ne inchirieze masina ne-a spus pt o mica zgarietura costa 300 de euro,cand am dus masina domnul needucat de acolo a zis sa controleze masina daca are zgarieturi,a dat turul masinii si dupa sa dus direct la zgarietura din fata care se gasea chiar dedesubt deci el sa dus pt ca stia deja de aceea zgarietura,ne-am certat ca la usa cortului ca nu aveam de gand sa ii dau 1 cent acelui domn care nu are pic de educatie,dupa a vazut o bucata de plastic in masina ca lipsea aceea care reglezi oglinda,nu am facut absolut nimic la masina aceea ,el s-a enervat si in acelasi moment mi-a sarit si mie nervii ca nu mai puteam,pana la urma ne-a FURAT a trebuit sa ii dam 60 de euro ,10 pt benzina pt ca lipsea o liniuta de la benzina ,si nu ca a cerut in lei vroia EURO ,si 50 de euro pt chestia aia de plastic,vroiam sa ducem personal masina sa o facem la un service pt Dacia Logan nu a vrut sa ne spuna unde se gaseste un servce,normal el cu ce ramanea macar aia 60 de euro ii serveste la ceva poate la medicamente cine stie....NU INCHIRIATI MASINA LA EI CA STIU DE ACELE ZGARIETURI SI DUPA O SA VA FACA SA PLATITI ACEI 300 DE EURO...Eu nu am platit pt ca aceea zgarietura este facuta de ei,fiti atenti cand inchiriati masina de la ei,faceti poze asa macar aveti pozele ca sa nu va fraiereasca cum au facut cu noi....DIRECT CAR SUNTETI NISTE HOTI!!!!SPER CA LUMEA SA ISI DEA SEAMA DE VOI !!!

Boulder, Colorado
Level Contributor
1,729 posts
806 reviews
3. Re: Direct rent a car

We recently returned from Romania and needed a vehicle from Bucharest with a return to Sibiu. In addition, my husband, the driver is 82....we found Autonom......and they were terrific!

When we picked up the car at the airport, they already had marked scratches on the car that we didn't even notice! When we returned the car in Sibiu, the guy who checked the car with us was also wonderful!

We had the car for 18 days ......and again a GREAT experience.

it wasn't cheap.......it was $794...( I think) and just to let you know HOW nervous I was going by price only....I Cancelled a reservation w/rentalcars.com and Thrifty. It was easily $200 less.....but I just had a queasy feeling. I'm a New Yorker....I want 'bang for my buck" and in many ways AUTONOM provided that.....even tho the cost was more.

4. Re: Direct rent a car

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1 post
5. Re: Direct rent a car

Direct Rent: A company to be avoided at all costs.

Terrible service: Not present at the airport, Incompetent personnel (unable to trace the payment despite showing them the confirmation), speaking terribly between themselves in front of the clients, very poor location (they work from a metal container that doesn't even have a ventilator in the scorching Bucharest sun).

They are LYING on their website about many things. Their location is not in the airport, they have massive hidden costs that you can not easily refuse as you already made the payment in advance.

The car had issues that they did not mention and we discovered in traffic !

In short, this company should not continue!

2 posts
6. Re: Direct rent a car

My recommendation: don't use their service. Go to other company.

Basel, Switzerland
Level Contributor
3 posts
4 reviews
7. Re: Direct rent a car

Warning: this is not a car rental company! This is a car insurance-selling company. And if you refuse to buy their insurance, when you return the car they invent bogus scratches and charge you €350 plus for them (in my case, for a supposedly new 2-inch long scratch on the bottom end of the front bumper).

Another peculiarity I have never seen before is the request to bring the car back spotlessly washed. Supposedly for them to be able to check for scratches. If that were true though, why would they insist on you bringing it thoroughly cleaned inside, too? A mystery unless they are really in the business of screwing their costumers in every possible way including cleaning the car for the next costumer with your money.

Bottom line: if you insist on renting with them because of the apparently lower price, that will soon evaporate once you buy their so-called insurance at 20€/day for an economy-sized car. But if you still persist on renting without buying insurance, prey for good weather and wipe clean your shoes every time you enter the car. Also make many, many photos of the car before you drive off.

In my experience, there are far more normal rental car companies at the Bucharest airport only marginally more expensive but far more professional. Try for example other local companies like Autonom or Klass Wagen (similar price range but far superior service) or the well-established but pricier companies like Hertz or Sixt.

With these guys you are definitely going to spoil your trip, spend needlessly money and risk missing your flight. Be warned!

P.S. I have rented cars in many developed and developing countries due to my intense job-related travel but this level of service I’ve only experienced once in an African country. The marginal cost savings with this company are not worth the spoiled vacation/trip.

Basel, Switzerland
Level Contributor
3 posts
4 reviews
8. Re: Direct rent a car

Avertisment: Direct Rent nu este o companie care închiriaza mașini! Aceasta este o companie care îți baga pe gât asigurări auto. Și dacă refuzați să cumpărați asigurarea, când vă returnati mașina ei inventează zgârieturi și vă taxează 350 € sau mai mult pentru una. In cazul meu, pentru o zgârietură închipuită de 5 cm pe buza inferioara al barei de protecție din față.

O altă particularitate pe care n-am văzut-o niciodată în altă parte este cererea de a aduce mașina înapoi spălată la perfecție. Se presupune pentru ca ei să poată verifica prezența zgârieturilor. Dacă ar fi adevărat, de ce insistă însă să fie perfect curat și în interiorul ei? Un mister? Nu cred. Vrea sa faca curățenia pr clientul următor pe banii tai. Inca un exemplu de cât de hotărați sunt de a trage plasa cliențiilor în orice mod posibil.

In concluzie, dacă insistați să închiriați cu Direct Rent din cauza prețului aparent mai mic, acest lucru se va evapora imediat după cumpărarea așa-numitei asigurări la 20 € / zi pentru o mașină de dimensiuni modeste (Seat Toledo, in cazul meu). Iar dacă persisti în continuare cu închirierea fara sa cumperi asigurare, roaga-te pentru vreme bună și ștergeți-vă pantofii de fiecare dată când intrați în mașină. Faceți, deasemenea, multe, multe fotografii ale mașinii înainte să plecați din parcarea lor.

In experiența mea, există servicii mult mai normale de închiriere de mașini pe aeroportul din București, doar cu un pic mai scumpe dar mult mai profesioniste. Încercați, de exemplu, alte companii locale, cum ar fi Autonom sau Klass Wagen (gama de prețuri asemănătoare, dar servicii absolut superioare) sau companii bine-stabilite dar mai scumpe, cum ar fi Hertz sau Sixt.

Cu Direct Rent, cu siguranță o să-ți strici călătoria, cheltui banii inutili și risti să-ți pierzi și zborul.

P.S. Am închiriat multe mașini în multe țări dezvoltate și în curs de dezvoltare datorită călătoriilor mele de serviciu, dar acest nivel de magarie l-am mai experimentat doar o singură dată într-o țară africană. Pt economiile marginale de costuri cu această companie nu merită vacanța/călătoria făcută praf și nervii făcuți.

Basel, Switzerland
Level Contributor
3 posts
4 reviews
9. Re: Direct rent a car

Warnung: Direct Rent ist keine Autovermietung! Dies ist eine Firma, die Ihre Autoversicherung trägt. Und wenn Sie sich weigern, Versicherung zu kaufen, wenn Sie das Auto zurückgeben erfinden sie "Kratzer" und laden Sie 350 € oder mehr ein. In meinem Fall für einen 5-cm-Kratzer an der Unterkante der vorderen Stoßstange.

Ein weiteres Merkmal, das ich nie anderswo gesehen haben, ist die Nachfrage das Auto wieder bis zur Perfektion gewaschen zurueck zu bringen. Es soll in der Lage sein, das Vorhandensein von Kratzern zu überprüfen. Wenn es wahr wäre, warum bestehen Sie darauf, auch darin vollkommen sauber zu sein? Ein Geheimnis? Ich denke nicht. Möchte Ihren nächsten Kunden auf Ihr Geld aufräumen.

Zum Schluss, wenn Sie wegen der niedrigeren Preise Direct Rent Miete offenbar darauf bestehen, wird es verdampfen sofort nach dem Kauf so genannte Versicherung 20 € / Tag für einen bescheidenen Klassewagen (Seat Toledo, in meinem Fall). Und wenn Sie persist ohne Versicherung kaufen zu mieten, beten für gutes Wetter und wischen Sie Ihre Schuhe jedes Mal, wenn das Auto ein. Machen Sie auch viele, viele Fotos Ihres Autos, bevor Sie Ihren Parkplatz verlassen.

Meiner Erfahrung gibt es mehr normalen Service Mietwagen am Flughafen in Bukarest, nur ein wenig teurer, aber professionell. Versuchen Sie zum Beispiel andere lokale Unternehmen, wie Autonom oder Klass Wagen (ähnliche Preisklasse, aber absolut herausragender Service) oder etablierte Unternehmen aber teurer, wie Hertz und Sixt.

Direct Rent gehen auf jeden Fall Ihre Reise zu ruinieren, verbringen unnötig Geld und riskieren den Flug zu verlieren.

London, United...
Level Contributor
1 post
7 reviews
10. Re: Direct rent a car

I wish I'd seen this post before renting from them.

Same scenario: I was given an old car full of scratches (over 100k km) and was told that if I don't find all the scratches and tell the agent to write them down, I will be charged "at least 300E" for any scratch bigger than 1cm. I spent 15 minutes looking at the car but of course I couldn't spot all of them, especially since it was 3am in the morning.

And yes, I was also told I have to bring back the car clean otherwise I will lose my deposit

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