WARNING TO ALL FUTURE CUSTOMERS!!!!!
I know most people here only understand Russian, but I can't write it (sorry about that). Anyway, I need to tell everyone about our 2 expériences with TUR-Booking during our recent stay in Karlovy Vary. First of all, the best advice I can give is ''STAY AWAY FROM THIS COMPANY'' in other words ''AVOID THIS PLACE AT ALL COST'' ! My wife & I did Vienna 1 day Tour and the Erfurt + Weimar Tour. For the 75 euros/person excursion to Vienna, we were literally packed like sardines in a totaly uncomfortable 9-8 places Van. My wife & I had to sit on the front seat with the driver, that is what you get for beeing at the last stop before heading to your destination. I'm sure you can imagine the GREAT comfort we had to endure during this 5 hour drive!!! As for the other excursion to Erfurt & Weimar the following day, it was worst. According to the usuless Alina of TurBooking Travel, we were supposed to be more comfortable because the vehicle was for 19 people. The only problem, we (and 2 other unhappy customers) were boarding at the last stop (Pavlov Hotel), so again we ended up in the worst seats of that vehicle (4 seats together in the back row). Another terrible 4 hour drive to Germany. On top of that, we got stopped by the German Road Patrol for 45min because the vehicle papers were not in order.
In conclusion, do not deal with this company for your next Tour departing from Karlovy Vary. Also and this is very important, if you want a good seat in any of their ''cans of sardines'' (what they call their Van, Bus or any other vehicle), you better board at the first stop of your Tour and just run inside like crazy when you can.
DO NOT believe them when they tell you ''Yes, you will be in the first row for sure''. They tell that crap to all their customers and at the same time, the other companies do the same thing on their side. Don't be fooled, in one vehicle you can have people from 3 or 4 different Tour Companies paying all different prices and they all have been said the same thing.... Yes, you will be in the first row for sure.