Yesterday I was contacted by the hotel per email, saying that, due to technical problems, they “will be forced to closed down the hotel”, and they offer to make a booking for me at the Convento del Giraldo.
However, they mentioned that they will be closed in March (and not in February), and my booking is in February…. Very confusing!!!
It seems very strange to me because I have tried to see availability, both on their own website and on booking.com, and they are still selling rooms in the period they claim to be closed down. Additionally, there is no message / information about closing down on their website.
I have already sent the hotel two emails, but no response so far.
If anybody has stayed at this hotel recently, or anybody has any information at all, can you please let me know.