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Avis rental car experience Zurich airport

Avis rental car experience Zurich airport

Aloha...

Here is a heads up for anyone who intends to use Avis to rent a car at Zurich airport:

In case you make a trip shorter than 120 km make sure you

1. fill up the tank

2. keep the gas receipt for proof

I happened to refuel at a 24 hrs gas station and the pump did not dispense the receipt. The station itself was closed at return. Avis got a full tank of gas back (8/8) and still charged me a service fee of 16 CHF. Not cool.

Yes it says so in the small print. No this was not communicated at check out.

I consider that gouging for my money and hence will avoid Avis in the future.

The replies I keep getting from them by email sound like AI. No human interaction. Beware.

2 replies to this topic
Wengen, Switzerland
Destination Expert
for Switzerland
Level Contributor
9,061 posts
1 review
1. Re: Avis rental car experience Zurich airport

This has never happened to me. Also getting a receipt at a self service station is standard. Did you know how to get one?

Anyway. There is rarely a need to rent a car in Switzerland.

2. Re: Avis rental car experience Zurich airport

I am quite experienced on how to get a fuel receipt at an automated station. The display said: "Receipt not available."

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