Does Pisa like tourists? - You decide.
On the 25th April I bought a return coach ticket at Pisa airport to go to Florence with return the journey from Florence to Pisa airport for 28th April. When the coach arrived on the return from Florence to Pisa airport 28th April, it was turned away by the “Comune di Pisa” police. The coach was not permitted to take its passengers into the airport although we had all paid for a ticket to enter the airport. This seems to have been a random act as another Autostradale coach was seen leaving the airport. Our coach driver drove round and round and eventually took us to a “Pis Mover” shuttle station, No explanation was given to the passengers and we had to take our cases off the coach. There was no one there to tell us what we had to do.
The signs at the “Pis Mover” (look at their logo) station are extremely poor, with no mention of a ticket office. Eventually we found an employee and they told us how to get to the shuttle platform
When we eventually found the ticket machines and we all had problems trying to understand how to operate it. I tried to buy 5 tickets at €13.50 but the machine would not take my €20.00 note. After several attempts I discovered that the €20.00 logo disappears if the total sum is less than €15.00 so I had to buy 6 tickets (€16.20) instead of 5. What a bad way to treat a tourist.
We then had problems getting through the barrier as the instructions are not clear as to how to use the ticket scanner.
We eventually reached the airport about 1 hour late. Some of the passenger missed their flights.
I should point out that I have been visiting Florence and Tuscany in general for the last 45 years. I have used various means of travelling to Tuscany including driving and flying to Milan or Rome but I have found that flying to Pisa has been the most convenient. I should also point out that there used to be a train service directly from the Pisa airport to Florence but this service was removed many years ago and the station has now been replaced by the “Pis Mover” station. It is for this reason we changed to using the coach services in the first place.
Further to the problems getting into the airport, we had problems getting through passport control. There were several hundred people queued up waiting to go through passport control, with only two officers at the desk. I would suggest to other travellers to check in their baggage as soon as possible and go directly to passport control and not to consider stopping to shop in the duty free area or buying refreshments.
It would seem that preventing coaches entering the airport is an act of jealousy against the rest of Tuscany. It is also unfair competition and an attempt to force the bus companies out of business and force travellers onto the “Pis Mover” shuttle.
This lack of consideration to the tourist will just stop them from using the Pisa airport as there are others to choose from. Pisa is a lovely city but it is small and does not have much to offer the tourist except for the tower and the once a year “bridge game”. The beach resort at Marina di Pisa is run down and has very little to offer