We have just returned from a 7 day trip to Andalusia, touring in a car hired from SOLMAR.
We had a puncture they didn't want to know!
We had the wrong official papers in the car!
No spare tyre!
Wrong tool for wheel!
No high viz jacket or triangle!
No - we did not check the car before we signed because it doesnt happen in that order. You trust the company you hire from, as we have done with lots of other companies in the past.
Injury was added to insult when they tried to get us to take the fixed car in the opposite direction from our travels to change it over ourselves.
They are not a small organisation and do have a plot at Malaga airport.
Beware, you may have had good service from them, but then nothing may have gone wrong to cause you to look for the information and tools supplied.
We will never use them again and ask others to think twice for thier own safety and peace of mind.