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Viator Tour Company

nisswa MN
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67 posts
12 reviews
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Viator Tour Company

Has anyone used this tour company, Viator? I found them on the Michelein website when I was using their road maps. We are looking at using them in Austria, Italy and France. They ask that you book at least 24 hours in advance and give a credit card. They had a wine tour that we thought would be interesting.

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3 posts
3 reviews
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1. Re: Viator Tour Company

This program is really excellent. When you checkout you can also list your frequent flyer program and program number; they offer a bonus of 1 frequent flyer miles per dollar with the American AAdvantage, United, Delta, US Air and some other programs.

There's also a 5% off coupon code for all viator tours that I have used and it worked well. it's listed here:


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5,896 posts
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2. Re: Viator Tour Company

I had enquired with Viator for tours in Italy and via email correspondence it became known that they are a middleman. The tours are with different tour companies at least for the ones I asked about. I didn't end up reserving any of the tours so I don't know how they are. But when I was enquiring about the itinerary for one tour I found out that it was not for sure that they would take the clients to a particular place although the intinerary made it sound as though they would. It had something to do with time constraints and only if it the time was enough then they'd take the group there.

Phoenix, Arizona
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173 posts
58 reviews
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3. Re: Viator Tour Company

Yes, they are a middleman but our experience with them was good in that they were easy to deal with when we had a medical ER and had to suddenly cancel our tour. I've heard good things about them and at least after our experience, we would book with them again.

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4. Re: Viator Tour Company

I booked a tour in www.viator.com and I must say we had a lot of problems because the overbooking. We were requested to wait until the very last minute to board in order to check if there were available seats in the bus, although we had booked in advance and reconfirm the tour by phone. Then the tour was made in a rush because the spent time trying to solve the overbooking...

Marlton, NJ
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1 post
4 reviews
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5. Re: Viator Tour Company

I'm wanting to book two viator tours, one in Spain and one in Morocco, directly following each other. There is a day in between to get from one to the other; however, I called viator customer service, and they don't have any information about ground transportation in the foreign country, hotels, anything. American travel agents want nothing to do with us if we don't let them plan the entire trip, and we're trying to save money. Does anyone have any suggestions on getting from the airport to a hotel, to the tour, between tours, etc.? Do you just call hotels in Spain at random to book in advance, hope that you'll find ground transportation on the day that you need it? Confused....

6. Re: Viator Tour Company

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