Another couple and us take major trips around the world every 2 years. It's our way of 'getting away' from everything. We have always rented through VRBO. This time we got comfortable and even though we should have insisted on a contract we didn't. We rented a home in Ireland (#185571) for next month. Due to the many issues of flying with the volcano activity and no way to know right now if it is going to occur again we wanted to cancel our trip and return if and when the situation improves and we are able to take off from work. We were told 'no money back' but you can come to the house within the next year. Now this house cost over $2000! We have given over 30 days notice we are uncomfortable to fly and also worried about arriving in Ireland and not getting back home if the volcano blows again! Once prior we had to cancel due to other issues and the owner kept 1 nights cost and returned the rest. We re-booked and went at a later date due to how understanding they were. Be aware that owners can and will make up rules as they go. Our issue is that we trusted them and didn't do our homework. Now we are out $2000 and being 'forced' to go to the home within the year.