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Ryan Air Sucks!

Mission Viejo...
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3 posts
53 reviews
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Ryan Air Sucks!

Before you are taken in by Ryan Air's cheap fares, you need to know how they really make their money - by robbing as many of their customers as possible. If you choose to fly with them, be prepared to play their game. This means making sure you have checked in on line and printed your boarding pass, have one bag pre-paid that weighs not one ounce more than 15kg, and one carry on that weighs less than 10kg and fits within the designated dimensions. If you don't fit within the restricted confines of their policy, you will be denied boarding until you pay their unreasonable overage fees. In my wife's case, this worked out to be about 5 times the cost of the original fare. Also plan to get there really early, because they close the gate 1/2 hour before flight time, and will deny you boarding. No other airline treats their customers the way Ryan Air does. They are the worst in the business.

Dublin
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3,297 posts
6 reviews
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1. Re: Ryan Air Sucks!

Bartman

It's unfortunate that you had such a bad experience with Ryanair. This forum is full of warnings about the need to read and understand the small print when you book with Ryanair and abide by the rules when travelling with them.

D.

england
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5,438 posts
8 reviews
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2. Re: Ryan Air Sucks!

yes, it does come as a shock to some people that they actually mean what the say, luggage sized and weights are plainly available, stick to the rules and you can fly cheaply.

Galway, Ireland
Destination Expert
for Galway
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1,963 posts
3 reviews
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3. Re: Ryan Air Sucks!

Ive flown with Ryanair many times and never had a problem with them. as long as you play by their rules - which are plainly stated on their website there is no problem.

Kerry
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621 posts
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4. Re: Ryan Air Sucks!

I've just had a weekend away - Munster game - in London - Friday to Monday from Kerry to Luton for 22 Euro return all in..

I paid more for car parking in Kerry airport - - 24 Euro

hand luggage dimensions are clearly stated ....read the small print and as fuchsiagirl says you'll be ok

Dublin, Ireland
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587 posts
7 reviews
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5. Re: Ryan Air Sucks!

They also charge you for the things you use and make you wait until the plane has stopped before letting you off! Disgraceful!

Western Ireland...
Destination Expert
for Southport, Connemara, County Clare, Portumna
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19,048 posts
59 reviews
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6. Re: Ryan Air Sucks!

You get what you pay for and using the prepay mastercard a return trip to Liverpool from Knock or Shannon costs less than night out in the local pub. Provided you stick to the rules. even paying for hold baggage and free hand baggage they are cheaper than the competition without hold baggage. You don't have to like the rules but you do have to stick to them. You want really bad customer service use Irish ferries.

Cork, Ireland
Destination Expert
for Cork
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3,092 posts
71 reviews
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7. Re: Ryan Air Sucks!

I think what annoys people is that Ryanair's rules are different from every other airline's. Their hand baggage size is smaller. They only allow 15kg in the checked bag.

If you're used to flying with Ryanair, you get used to that. However, if you aren't it's easy to get caught out.

Dublin
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1,001 posts
17 reviews
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8. Re: Ryan Air Sucks!

Ryanair don't rob their customers as you maliciously state. If you and your wife had read their Terms and Conditions before travelling with them then you would not have had to pay 5 times the cost of the original fare. Your own fault really.

Edited: 13 October 2010, 10:55
Dublin, Ireland
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26 posts
222 reviews
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9. Re: Ryan Air Sucks!

Don't think this is true, as far as I am aware the Aer Lingus hand luggage allowance is less than Ryanair.

Rome, Italy
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135 posts
3 reviews
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10. Re: Ryan Air Sucks!

No, Aer Lingus allow you 20kg. The new thing with them is you have to pay for a checked bag. Up to about 6 months ago this was free.