It's never fun to post a bad review of a company but one is required here. This company operates as several different companies all through the same reservation system. We rented a "luxury" apartment from this company's Loving Prague in February 2009. The apartment was dirty and in disrepair. The amenities (a swimming pool, sauna and exercise room) were in such bad repair that they were unusable. The oven and washing machine and dryer did not work properly. (I am accustomed to European appliances as I lived in Europe for many years and we were an international group staying there.) We tried to contact the person who was supposed to be our "host" but once he took our money on the first day, he was unreachable. He told us on the last day when we ran into him on the street that he "turned off his phone." We finally contacted the other company offering the apartment and they did some repairs but not all. It was certainly not a luxury apartment and the dirt and disrepair made it really not enjoyable.
In March, I wrote to the home office of the parent company for all the Loving companies but they have not bothered to reply. I sent them detailed information and included pictures of the dirt and damage. This is very disappointing.
I've rented apartments or homes several places for a holiday so my expectations were realistic.
I would not rent from this company or any of their sister Loving companies again and I advise others to be wary of them.