My elderly mother and I took the ferry from Digby to Saint John on July 26th, and returned on the 28th. The ferry was to sail out of Saint John at 2:15pm. We left the dock at 3:00pm, after a lengthy wait for the shuttle bus. We arrived in Digby at 5:05pm and had a very long wait for the shuttle bus to transport us off the ferry. My mother was not able to walk off so we were forced to wait. It was a very tiring trip for my Mom, and although staff were very apologetic, I was not pleased with the service. It was very expensive for walking on, and I would hope that passengers would be cared for better than this.