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Ferry between Digby and Saint John

Yarmouth, Canada
1 post
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Ferry between Digby and Saint John

My elderly mother and I took the ferry from Digby to Saint John on July 26th, and returned on the 28th. The ferry was to sail out of Saint John at 2:15pm. We left the dock at 3:00pm, after a lengthy wait for the shuttle bus. We arrived in Digby at 5:05pm and had a very long wait for the shuttle bus to transport us off the ferry. My mother was not able to walk off so we were forced to wait. It was a very tiring trip for my Mom, and although staff were very apologetic, I was not pleased with the service. It was very expensive for walking on, and I would hope that passengers would be cared for better than this.

2 replies to this topic
SE Ontario
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20,348 posts
15 reviews
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1. Re: Ferry between Digby and Saint John

Did you write to the ferry company with your complaint?

https://www.ferries.ca/contact/

I would.

Penticton, Canada
Level Contributor
14,900 posts
26 reviews
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2. Re: Ferry between Digby and Saint John

All I can say is do not even think of flying if you think this is lousy services. a 45 min to 1 hr delay is expected with airlines and cancelled flights can happen. You got home the same day........more than I can say for a few trips I have taken.

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