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Hotels.com....never again - Fraud

Level Contributor
2 posts
12 reviews
Hotels.com....never again - Fraud

Just a tip to NEVER use Hotels.com Their app and website system don't work and I got charged for a hotel that on my end never completed booking. They wouldn't own up or issue a refund.

I tried to book a hotel in Portland, ME using the APP. It never processed, never showed up in my Bookings and never got a confirmation email. So, I booked a different hotel in Portland, ME for the same night using Hotels.com. I showed up and used the hotel. I got charged for both hotels. Hotels.com refused to issue me a refund for the first hotel that I never used because the booking didn't process on my end. Out $315. They just lost a business traveler.

31 replies to this topic
31. Re: Hotels.com....never again - Fraud

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Removed on: 14 June 2018, 12:08
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