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Limitless travel company

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Limitless travel company
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Has anyone been on one of their safaris to south Africa?

I cant find any customer feedback

thank you

8 replies to this topic
West Grey, Canada
Level Contributor
100,398 posts
99 reviews
631 helpful votes
1. Re: Limitless travel company
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Hi Mel;

In addition to your post on this forum, I would suggest also posting on the South Africa forum, which is...

https://www.tripadvisor.ca/ShowForum-g293740-i9186-South_Africa.html

Best Regards

Wrexham, United...
Destination Expert
for Singapore, Traveling With Disabilities
Level Contributor
2,987 posts
336 reviews
278 helpful votes
2. Re: Limitless travel company
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Hi Mel, and welcome to TripAdvisor,

I assume you're referring to the company in Birmingham. Google the name and they do have quite a few reviews, most excellent, with just a few complaints about difficulty getting replies to emails. There were a few 1 star reviews, but the couple I checked were very complimentary, and must have clicked on the wrong star rating!

London, England
Level Contributor
12,856 posts
69 reviews
63 helpful votes
3. Re: Limitless travel company
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Out of curiosity I looked up this company. They had no ATOL or ABTA logos on their website. These are the governing bodies that any serious tour operator will belong to. They are also essential for protecting your money should anything go wrong or the company goes into administration.

I contacted the company direct and a they confirmed they don’t belong to ABTA or hold an ATOL licence. I was also told they don’t book flights, these have to be arranged by the client.

I would stay well clear. Otherwise you could end up losing a lot of money.. They said they have a separate insurance to cover these eventualities. An ATOL licence is your safeguard, not an insurance policy.

4. Re: Limitless travel company

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5. Re: Limitless travel company

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Wrexham, United...
Destination Expert
for Singapore, Traveling With Disabilities
Level Contributor
2,987 posts
336 reviews
278 helpful votes
6. Re: Limitless travel company
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Thanks hermanaeriza for your checks.

This is a serious point, and one I hadn't thought to check.

The flights are not at risk, but if the business were to fail while he's on holiday, it could be difficult. Adding to all the problems of being disabled it could be very stressful to suddenly be left to cope with the business failing, it might be wise to book with a member of ABTA.

If the OP does decide to book with them, he should pay by credit card which gives some protection, but would not give protection from extra expenses incurred if the company failed.

Level Contributor
2 posts
3 reviews
7. Re: Limitless travel company
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Hi Mel - I travelled with my wife on the Limitless Safari in March and it was incredible! We got to see so many animals and the overall holiday surpassed our expecatations. My wife has MS and is full time wheelchair user. We had thought we could never travel again, let alone go on a safari, but limitless has made it possible. We went on our first trip last year (a coach holiday to the Lake District) to test them out and check it was all ok. We were looked after so well on that trip by their care team that we booked South Africa as soon as we came home.

South Africa is clearly a much harder place to travel to, so it wasn't without its bumps and difficulties - but none of these were caused by Limitless, they were just there to fix it all whenever anything went wrong - including the airline not letting one of the passengers on because of an issue with his equipment - but their managing director called the pilot, drove to Heathrow and sorted it all out so he could fly with his limitless carer the next day. it was incredible!

They dont book flights (we wish they did) but thats because they don't have an ATOL which is hard to get. And often it is much better as disabled person to book directly with the airline as its much cheaper and also you can pass your needs on directly.

They are a small and fairly new company so not perfect and probably not for everyone (some ladies on our coach trip complained that they had to wait for wheelchairs but I think they didnt appreciate the challenges we have to face). But we love them and are going back with them to Siciliy this summer.

I hope you manage to get to South Africa - it really is amazing. If Limitless isnt for you i think there may be other people that can do it but they wouldnt be disability specialists. I wouldnt reccomend doing it yourself as without support it'd be very hard.

Good luck!

John Palmer

Level Contributor
2 posts
3 reviews
8. Re: Limitless travel company
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Also I came across a review left by someone from our group (they must have put it on the wrong page). I think their son was the one who had the issues with British Airways that Limitless managing director solved!

Here it is:

https://www.tripadvisor.co.uk/ShowUserReviews-g298044-d13791795-r831224638-Limitless_Tours_and_Travels-Entebbe_Central_Region.html?m=19905

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