Paid £179 for this 2 night ‘Luxury Getaway’. I noticed when I went to view the available breaks online, just how few were now available without a supplement. This was not the case when the voucher was purchased and is still not mentioned in your marketing, which smacks of deception.
I then paid an additional supplement of £30 for the Mercure Bewdley The Heath Hotel only to have it cancelled 9 days before we were due to go.
An alternative was suggested at yet another £86 supplement!!
Their website is also still advertising the cancelled hotel as an option so why was my order cancelled?
It's all very suspect and feels like I've been deceived and now they're trying to extort even more money.
I've referred this to Trading Standards but they may be toothless so urge others not to part with their money and book direct or via a travel site.
Disgusted Consumer