Is Travelup a legit site?

Question

Hi all,

So I am on my way to a holiday in Feutuerventura in June.

We are looking at using Travelup.com just to book a hotel - it looks really good and a nice price, though as I do not know and have not used the site before I'm worried it's a scam. The price I found for the hotel we want is around 40 euro cheaper per night than what I can find on other sites.

Has anyone just booked the hotel with this site? I have read alot of reviews and they mainly relate to flights but many are bad. I see they are also advertised and work with skyscanner?(which I would use quite a lot)

Thanks for taking the time to view and reply! If anyone else you would like to know, please just say!

Avanti_SG · Accepted Answer

Do they “work with Skyscanner” or just pay to advertise on that site. Don’t assume there is a relationship based on any guarantee, endorsement or recommendation. It’s usually just third-party sites paying to advertise so their deals are displayed.

You can type TravelUp into the “Search all forums for” search box on this forums homepage link below and read the many forum topics on them. Many do seem to be about flights and judging by the number of complaints I doubt if booking hotels through them would have any better results -

https://www.tripadvisor.com.au/ForumHome

Out of curiosity I just looked at the TravelUp website and searched for some Singapore hotels (as I know them well and know their usual prices). The first hotel I saw listed came out at 68.88 Euro more than it’s usual price. Then I looked up a Brisbane Hotel I know well and it was 145.94 Euro on TravelUp (but is 84.50 Euro if I book it on other websites).

All the prices I saw on TravelUp looked way over what they are on other well-known and reliable booking sites.

PrestonGuild · Answer

It is a legitimate site not necessarily a good one.

RojBlake · Answer

I agree wiht the other two replies. TravelUp is not a scam site, but neither do I think that it's a good company to use. I'm sure that more bookings go well than don't, but all the same I wouldn't trust a price that is 40 euro per night lower than anywhere else.

My experience is, like Avanti, that their prices are a bit higher than booking direct, so I'm even more suspicious in this instance.

David P · Answer

"Legit" as in legitimate rip-off. Avoid this site like the plague.

tim_london0 · Answer

It's not even an easy to use website

you select a hotel for more information, decide that you don't like it and want to go back to the list and it recreates the list from scratch having conveniently forgotten all of your previous selections

It wont let you open up each hotel in a new window to avoid that problem

and half the hotels that they claim are in the city you are looking for are really 20 km away.

where do they get these people?

Edited: 6 years ago

daveyhoid · Answer

We've personally been robbed by them when they told us the shortly before the flight we would need to pay an extra £400 due to a 'booking error' they had made. Bearing in mind we had booked and paid for the flights 2 months earlier. Of course, we were given the option of a full refund instead but it's not easy to find a replacement flight on such short notice and they know that. Search around and you'll see this isn't uncommon for travel up. Avoid like the plague.

RojBlake · Answer

In principle, if a company makes an error then they should absorb the cost of that and not pass it on to their customers. But poor companies won't worry about that, because they are poor.

JimD_10 · Answer

They advertised FREE CANCELLATION on my booking but then charged me $15 per person to cancel my reservation. Even though FREE should mean free, they referred me to the "fine print". I would not recommend this site to anyone

RojBlake · Answer

Did the T&C's explain why free wan't free? I suspect that here were certain exclusions listed, was that the case, or was it something else?

Pauline P · Answer

I have used them once in the past for hotel booking and had absolutely no problem

Is Travelup a legit site? - Bargain Travel Forum

Is Travelup a legit site?

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