I recently flew to Las Vegas via AA with my husband. His bag arrived (delayed) in Las Vegas and mine never arrived. I am now HOME from my vacation and still without my luggage. I call AA every single day and every day it's the same answer, "We cannot locate your bags at this time." Why did I pay $25 to check my luggage if they weren't going to use the tracking tags?
If you have lost your luggage before, what steps did you take to get reimbursed for your items or even your trip?