As we were boarding our plane in Oahu to return home to Australia a Hawaiin Airline staff member approached me and very abruptly told us that the aircraft was small and that i needed to check my carry on. i told her there were breakables in my bag so she said well your daughter will need to check her bag. I explained it was carry on and that my daughter needed things in her bag for the flight as i suspect most people would. She then got quite snappy and threw a tag at me saying some one in your party needs to check their carry on. We then needed to move to one side and rearrange things in our bags and eventually were able to check our sons bag.
Now had she approached us nicely and asked if it would be possible for us to check one of our bags we probably would have done so without compliant but her approach was less than friendly or polite.
To top it off, when we got on the plane and everyone was seated the baggage compartment above us was nearly empty.
None of our bags were oversized or overweight.
Apart from this incident we were very happy with Hawaiian Airlines.