I'm currently trying to book flights to Tampa for 27th Dec 2010. I have a travel agent who has been looking for the best deals from Scotland (with one US changeover) She called today and asdvised a Continental flight was available at £647. When I said I thought that was expensive she said it was however it was coach rather than economy (class H apparently) so my next question was what was the difference. She claimed I would be allocated preferential seats and would be considered for upgrade however being very cynical I've searched the Continental website and can't see any mention of this. In fact I can't find anything which differentiates between Coach and Economy at all.
Can anyone shed any light ? I'm not intending to go back to the travel agent as I'm almost certain she was lying however to satisfy my own curiosity I'd like to know why some seats are called caoch and some economy