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Austrian Airlines compensation claim?

Italy
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619 posts
152 reviews
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Austrian Airlines compensation claim?

Im looking for a link or site page to apply for compensation for a cancelled flight. I did previously for ryanair through their site. I Dont want to use a 3rd party company who does it on your behalf and takes a % if they succeed.

22 replies to this topic
London, United...
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836 posts
42 reviews
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1. Re: Austrian Airlines compensation claim?

Why do you think you are due compensation for a flight cancellation?

Salisbury, United...
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10,016 posts
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2. Re: Austrian Airlines compensation claim?

Have you looked at the Austrian Airlines web site. AFAIK all EU airline have a link to claim, refunds, EU compensation etc.

Have you been refunded the fare? What was the reason for the cancellation? Did it happen more than 2 weeks before departure. Airline do not pay compensation for consequential losses.

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3. Re: Austrian Airlines compensation claim?

@2

Yes The Google took me to their info page but no claim link or form

Salisbury, United...
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4. Re: Austrian Airlines compensation claim?

https:/…

2 posts
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5. Re: Austrian Airlines compensation claim?

https:/…Flight_irregularities.aspx

Where should I send my "Request for Compensation"?

We kindly ask you to send the original “Request for Compensation” form completely and legibly filled to following address:

Austrian Airlines

Feedback Management

P.O.Box 33

AT-1300 Vienna Airport

no online form - weird - probably by purpose :(

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6. Re: Austrian Airlines compensation claim?

I was wrong. Message above is correct - select "Request for compensation..."

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7. Re: Austrian Airlines compensation claim?

Thanks, yes, i did on line and got most of my ticket price refunded

London
Destination Expert
for London, Devon
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8. Re: Austrian Airlines compensation claim?

>>> most of my ticket price refunded <<<

That's not compensation, it's a refund which you are entitled to regardless.

Sheffield, United...
3 posts
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9. Re: Austrian Airlines compensation claim?

My compensation claim for a delayed flight last March has been rejected by Austrian Airlines. Can anyone help with a DIY EU small claim court procedure?

Liverpool, UK
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22,390 posts
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10. Re: Austrian Airlines compensation claim?

"My compensation claim for a delayed flight last March has been rejected by Austrian Airlines." - What reason did they give for the rejection.

No point in considering small claims court if the delay was due to something outside the airline's control such as weather or ATC restrictions.

If you want to take it further have a look here

https:/…howtoclaim

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