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RyanAir canceling 40-50 flights per day until end October 17

Portland, Oregon
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RyanAir canceling 40-50 flights per day until end October 17

This just came up on another thread (hat tip to Travel_Undercover) but it's worth calling out as its own thread.

RyanAir is canceling 40 to 50 flights a day for the next 6 weeks to clear "a backlog of crew leave". Flights and passengers have already been affected, including the OP of this thread - https://www.tripadvisor.com/ShowTopic-g1-i10…

More news here - …sky.com/story/ryanair-cancelling-40-to-50-f…

If your flight is affected remember your rights under EU261 -

EU Document - http://bit.ly/1trYZ1b

RyanAir document - https:/…20EN.pdf

If your flight is canceled you must be offered a *choice* of a refund or re-routing. If the flight is canceled less than 2 weeks before the scheduled departure you may additionally be entitled to compensation.

And if there any disputes with claims, RyanAir is signed up to Alternative Dispute Resolution using AviationADR, so you don't have to take them to court yourself nor use an ambulance chasing lawyer - https://www.aviationadr.org.uk

Edited: 16 September 2017, 00:30
213 replies to this topic
Portland, Oregon
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1. Re: RyanAir canceling 40-50 flights per day until end October 17

And a second person affected by the cancellations.

https://www.tripadvisor.com/ShowTopic-g18633…

Hampshire England
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2. Re: RyanAir canceling 40-50 flights per day until end October 17

It's an awful display of customer service by RA.

They are also claiming in their press release that it only affects a small number of people.

Lets see. Up to 50 flights a day, for 6 weeks, equals 2,000 flights. With each flight having approx 200 passengers on, that's 400,000 people!

A further display of complete disregard for customers is the back up service of, "Flight is cancelled, here's a refund". :-(

Lancashire, United...
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3. Re: RyanAir canceling 40-50 flights per day until end October 17

As bad as it is it will only affect a small number of passengers, as far as the number of passengers Ryanair carries goes. I'm sure there should be another way of clearing staff leave backlog although I admit I haven't given it any thought, or there is more to this.

Travelling The World
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4. Re: RyanAir canceling 40-50 flights per day until end October 17

Basically they're doing it to massage their punctuality figures which have dropped by over 10 per cent, such that they can no longer claim to be Europe's most punctual airline.

Edinburgh, Scotland
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5. Re: RyanAir canceling 40-50 flights per day until end October 17

How utterly incomprehensible -- and irresponsible beyond words!!

The reasons, and the numbers, surely matter not? One passenger dumped like this is one too many.

Here's another article from the BBC http://www.bbc.co.uk/news/business-41291483 It claims it's due to punctuality figures, and mentions the leave as an add on.

A helpful quote - for those in doubt of their rights.

""But customers do have rights under the European Passenger Rights legislation.

"The rules say if the airline doesn't have a suitable alternative flight, you have to be booked on a rival airline," said Simon Calder, travel editor of the Independent.

That's your right, don't let them tell you otherwise.

Edinburgh, Scotland
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6. Re: RyanAir canceling 40-50 flights per day until end October 17

And here's a list of all flights cancelled today (Sat 16th) many of which no one else will be flying, so a 1 or 2 stop may be required . . . . if it can even be found.

https:/…

An article from Sky news with comments from scores stranded, not everyone is at home waiting to leave!!

…sky.com/story/ryanair-cancelling-40-to-50-f…

Portland, Oregon
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7. Re: RyanAir canceling 40-50 flights per day until end October 17

"Basically they're doing it to massage their punctuality figures which have dropped by over 10 per cent, such that they can no longer claim to be Europe's most punctual airline"

================

Which as a point to point carrier (no connections) shouldn't matter to them apart from ego.I agree with everyone, a total clusterf***.

If anyone is affected then claim all your rights under EU261, including as Simon Calder says the right to be rebooked on other carriers (if they don't book it yourself and claim the difference in fare from FR).

This is Europe's most profitable airline (and one of the world's most profitable) shafting passengers due to their own accounting mess up. Don't let them get away with it.

Edited: 16 September 2017, 09:51
Travelling The World
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8. Re: RyanAir canceling 40-50 flights per day until end October 17

^^^ Kwite.

Scotland
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9. Re: RyanAir canceling 40-50 flights per day until end October 17

I have 4 Ryanair flights in this 6 week period. I tweeted them as their statement is very vague and received a robotic response saying your flight is operating as scheduled unless "you have received" an email advising of a cancellation. The wording suggests all cancellations have been notified. I have then had a conversation where I asked specifically if all cancellations had been notified as their response suggested to just basically go round in circles without a simple yes or no answer which I take as a no !

Ryanair @Ryanair

·

13h

Your flight is operating as scheduled unless you have received a cancellation mail. Please check the email address used to make your booking.

What's you guys take on this ?

Edited: 16 September 2017, 10:46
Edinburgh, Scotland
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10. Re: RyanAir canceling 40-50 flights per day until end October 17

They have NOT all been notified - as yet.

As per here irishexaminer.com/breakingnews/…--806174.html An Irish transport spoksperson said -->

"""I am calling on Ryanair to publish this weekend all planned flight cancellations for the period in which this policy will be in force and to streamline their refunds procedure to ensure that discommoded customers do not have to wait for their money any longer than is absolutely necessary."""

As per here - https:/…

the only cancellations they have listed are today, I would expect - but can't be sure - that link to be updated by date order.

Don't forget, your 4 flights in 6 weeks is a minute %age of routes flown . . . . . you are large "odds on" to be unnafected. Hardly a comfort, I'm certain, and I abhor the blase' way this has been done, but untill contacted then the flight is still on.

Also, if you look at todays list there are a plethora of obscure routes cancelled, so your odds probably just got even better.

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