It seems we too have been stung by this company, contact numbers for reservations are now unobtainable.
We regard this as obtaining money by deception and have made a report to the police regarding the matter. They have noted details from this forum and are preparing a file which will be forwarded to the fraud office for investigation.
We would advise all others affected to do the same and lodge a complaint with the police.
The more people that do this, the more difficult it will be to ignore the case and hopefully these fraudsters will be caught.
Maybe some joint action will be necessary if money is to be recovered from them.
If you know where they are currently operating from, please leave details on here to advise forum users and tell the police. It may be that they are working under a different name but using similar methods to obtain money from the unwary. They are obviously able to stay one step ahead of the authorities by changing company names.
Although Trading Standards were happy to take details, they will not discuss any other complaints received. They and other official bodies are failing in their responsibility to protect the public from such scams, particularly when they have been made aware.
We also propose to contact the BBC's Watchdog programme in the hope they will get involved in investigating the case and alert others nationally.