Yllas Saaga

Yllas Saaga

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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
3.9 of 5 bubbles
Service
4.1 of 5 bubbles
Value
3.6 of 5 bubbles
Details
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CUISINES
European, Scandinavian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner
features
Is this a French restaurant?
CUISINES
European, Scandinavian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Parking Available, Validated Parking, Highchairs Available, Serves Alcohol, Free Wifi, Table Service
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4.0
4.0 of 5 bubbles106 reviews
Excellent
38
Very good
45
Average
11
Poor
10
Terrible
2

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stevemcl10
Glasgow161 contributions
4.0 of 5 bubbles
Dec 2022 family
We booked our Lapland holiday experience via Tui for 3 nights, 2 adults and 2 children (8 and 4) half board, one bedroom apartment with sauna. Flights with young children were fairly easy, quick boarding and Tui staff providing entertainment and pushing on the Santa and Christmas experience to keep the magic going! No issues arriving in Lapland, take luggage to the coach and at the airport pick up the snowsuits, boots and thick socks. No need to buy/bring your own outdoor clothing, the snow suit and boots were enough. Just your hats, snoods etc to bring. The Saaga fell short of a 5-star review because these did not have their rooms ready for 4pm as they stated, we arrived at 1pm and had a 4-5hour wait for the room, a little frustrating but we made most of it, getting snow suits on (in reception!) and taking kids sledging. A family that travelled with us had it worse and we’re not checked in until after 6pm. Only afterwords we understood the hotel had issues with cleaning staff, it would have been nice if they communicated this at the time. Anyway, Tui reps got involved and helped solve and compensate, so the problem was forgotten about by the next day! 🙂 Breakfast and dinners were included, food was varied and tasty. Rooms are between the Saaga and the Tiger buildings, our room was in the Saaga building, clean and spacious beds comfortable. The sauna in the rooms was a nice add on! 👍🏻 The visit to Snow Village was absolutely memorable, here you get a taster of Snow Mobile, husky and reindeer rides as well as the visit to Santa! It was well done and you have a few hours to explore and have fun in the snow. It was possible for us to see the Snow hotel which was just amazing to see, at this time the hotel was not fully opened but being built from the snow and ice. You can book 2hr excisions for snow mobiles, huskies and reindeers at the hotel via tui reps. A family of 4 to take the huskies experience was not far off £500, be aware of the prices! I done a snow mobile ride which was £140 for approx 2 hours. There is a dedicated sledging area free of charge and the gondola to the top of the mountain is €12pp and you can have a hot chocolate at the top! The last night is a festive meal (very busy) and the tui staff put on theatre show for the kids! In all, this is a once in a lifetime experience, I think Tui have got the formula spot on! Yes it’s expensive, but it’s worth it! The kids will always remember the magic! Highly recommend it.
Written 29 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Noora V
Espoo5 contributions
5.0 of 5 bubbles
Jan 2023 none
The food was fabulous and so was service. I can recommend Lapland plate as starters. We had a great and cozy dinner with my husband.
Written 8 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marcus
Helsinki3 contributions
4.0 of 5 bubbles
Jan 2021 none
Came in for a 3 course dinner with my spouse. Every food had its own thing and complimented each other. Bolete ice cream was a really tasteful suprise which we had to come and taste second time few days later.
Written 4 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Teemu P
3 contributions
2.0 of 5 bubbles
Aug 2023 none
2 stars for the scenery and the greeting from the kitchen. I ordered a €24 burger medium, but it came cooked. Not worth the price. Taste 3/5 price-quality ratio 1/5 Only 2 other customers eating at the same time, but I still had to wait 20 minutes for the bill, during which the waiter didn't even glance at the table, after which I walked over to ask if I could pay. I tried to pay the Edenred lunch card with the bill divided into 2 parts, but this didn't work either. I hear those are the house rules. There is no need to stay at this hotel next time, when there is no choice in the restaurants during the off-season. -Disappointed commuter
Google
Written 15 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Laura K
Dublin11 contributions
2.0 of 5 bubbles
Dec 2019 friends
Our food came cold, and we asked if it could be possible to get it heated up. That was no problem of course but the way the situation was handled wasn’t professional or up to standards of a place that claims to be a 4,5 star hotel. Absolutely no apology and arrogant behaviour from the waiter. Too bad Saaga Bistro is the only restaurant open till later and customers don’t have other choice but that shouldn’t mean that customer service isn’t necessary.
Written 28 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jack-o-Jac
Turku1 contribution
2.0 of 5 bubbles
Feb 2019 family
Restaurant has only 6 window tables an in the evening rush hours there were 3 empty ones. We 4 had a reservation and we didn't get window table. Just after us there was 2 person whiteout reserve and they did get the 4 person window table. The food was just ok, one beef was rare fast we ask the well done. They only say that are sorry about it.
Written 21 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marie H
Bury St. Edmunds47 contributions
1.0 of 5 bubbles
Dec 2018 family
We ate here every breakfast which was mediocre but was always luke warm or cold. Evening meal - avoid!!!!
Written 11 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Timo T
3 contributions
5.0 of 5 bubbles
Apr 2018 friends
Very good and stylish lunch place right next to ski slopes! Scandinavian and American style food for lunch...
Written 20 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ilkka1
87 contributions
2.0 of 5 bubbles
Dec 2017 family
I was trying to book a table for four (4) persons on 31st of December, 2017; yes I was on a phone queue for some time but nobody answered. Then I decided to call another restaurant and they answered right away so there we're going. My tip is, pay attention to your client service.
Written 31 December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dawnypink
Hartlepool12 contributions
4.0 of 5 bubbles
Dec 2017 none
We stayed in a one bedroom apartment/chalet. Pros The rooms were beautiful and lovely and clean and warm (sometimes too warm!) We had an amazing view of the mountainside with the trees and lots of snow. We loved the sauna. Beds were very comfortable. The hotel was in a lovely setting next to a mountain, which was obviously used by skiing clientele aswell. Do get a cable car to the top on a clear day and go to the cafe, apparently it’s an amazing view but was very snowy when we went. The cafe is lovely though. Cons The apartments tv didn’t work properly so we couldn’t watch any tv. There were no complementary tea/coffee facilities which would have been welcomed as the shop was very expensive. The kitchenette had a dishwasher but we weren’t supplied with any dishwasher tablets or washing up liquid and we certainly weren’t going to pay a small fortune in the shop so we used shampoo to wash the dishes. If you were staying in a twin room you had free use of the spa, but if you’re in an apartment you have to pay? Bit unfair we thought. Food was pretty average, was edible but not much choice. If you’re visiting anywhere in Lapland if your not full board I would pack a few items of food as it’s generally expensive everywhere.
Written 20 December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TimAshby
Ashby de la Zouch57 contributions
5.0 of 5 bubbles
Dec 2017 family
Very good buffet if you are on the BB evening meal option. Apparently its expensive to eat if you are not on the deal. There was always a good selection of food and plenty of it. Waffles, chips, burgers etc.. for the kids. Good Salad bar, plenty of coffee, juice, cereal, bread, toast, porridge, whatever you wanted really.
Written 8 December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Annette C
Battle5 contributions
4.0 of 5 bubbles
Feb 2017 none
The hotel is all about skiing, you ski out you ski in, it has a spa, it is dominated by the French but if you can get over that it's a very nice hotel, the village also has bars and restaurants that are great for reindeer soup and other local cuisine which is delicious and pizzas and burgers if you wish, the scenery is to die for picture post card, we will be visiting in 2018 to finish the slopes
Written 11 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

aspu2014
Espoo11 contributions
3.0 of 5 bubbles
Jul 2017 couples
Onnighter at roadtrip. Nice restaurant and spa, steamsauna was really good, hot enough. Good service. Peaceful surraunding, somehow everything was waiting for winter.
Written 28 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TMC825
116 contributions
5.0 of 5 bubbles
Feb 2017 family
Saaga hotel very cosy and friendly. Didn't use the spa facilities as spare time was spent sledging. Could step outside hotel room patio door and go sledging with one of the hotel provided sledges. Snow quality for skiing was fabulous. Not the longest ski runs or the most, but not a problem given that ski lift queues were 10 people at the busiest, and we were there in their busiest week! Fabulous holiday, with huskey sled rides and reindeer farm visit as well as the skiing.
Written 5 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicola M
Alresford23 contributions
5.0 of 5 bubbles
Jan 2017 family
We have just returned from this amazing location, having had a 5 night stay. A family of 4, we stayed in a 2 bedroom Saaga hotel apartment, across the car park from the hotel, visiting the hotel for their amazing breakfasts. We could not fault anything at all. The hotel was gorgeous, decked with atmospheric candles and fairy lights that made it feel even more cosy, festive and welcoming through the long nights and half light. The decor was beautiful but homely, making great use of local materials and styles. The breakfasts were spectacular! There was more choice than I could have ever dreamt of, catering to the tastes of the huge range of nationalities staying there, and presented in a casual manner that would befit a lifestyle magazine. Our apartment was perfect. The beds were twins that could be pushed together, then there was also a sofa bed in the living room. Everything was clean and fresh, and we had our own personal sauna. A tiny shop next to the hotel, sold a sufficient variety of food for us to cook simple suppers in the little kitchen for a couple of nights. The dishwasher did the boring work for us. The heating was fully adjustable, we had a big TV which showed many English speaking programmes. Lapland Safaris were a couple of doors along, who run very good quality excursions, with friendly reps. We dined at an ice restaurant and went husky sledding; both great fun. The resort bars and restaurants ajoined the apartment building and we were 2 minutes walk from the ski lifts...and the main bedroom had beds pointing north, so, as the resort is small and turns out its lights at 10pm (there are still hotel and balcony lights on), we could lie in bed and watch the Aurora Borealis through our window! It couldn't have been more perfect! I should add that Yllas is a resort split into three parts. There is an infrequent bus that joins them, and on days where weather allows (50% in our case), you can take a gondola to the top of the mountain and ski down to the other side. On our one snowy day, it was a bit blowy, so we decided to take the 15 minute bus journey to investigate the other side. It was like a different day there - blowing a horizontal gale/blizzard! We took a taxi straight back which cost us €32, as the next bus back was in 4 hours. It had cleared up at the Saaga side by then!
Written 8 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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