We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We ordered two burgers. The second arrived almost 20 minutes late and I had already eaten my meal alone. We were told that for this inconvenience we would get free coffees. No coffees were brought to the table so we paid and left.
We had made a table reservation and when we arrived the restaurant was half-empty. Despite this, we got no service in 50 minutes after which time we decided to leave and go eat elsewhere. While waiting to be served we watched what was happening and...the service seemed dismal. Wrong orders, waitress forgetting what customers ordered, no cooler for white wine, bill took 20 minutes to arrive, waitress focusing on medial tasks while customers waited for service, etc. Avoid this restaurant at all costs.More
We contacted a younger waitress as soon as we arrived and she brouhgt us our drinks very quickly and got our orders. She was nice. But then we didn’t saw her anymore... Food was cold when arrived (our plates were so long at the desk)....Overpriced bulk food. Male waiters didn’t speak Finnish, so they don’t handle money? OK, mature waitress came and we paid. Then we looked our reciet and we noticed that there were two portions too many. She couldn’t (!?) put the money back to my bankcard and she brought cash money. No apologies. She just said that it is our order. No way it wasn’t. She said that she can’t know because she didn’t serve us... She was very rude. Then lady at the nearby table said that those were their portions but they didn’t even get the food yet and they were waited quite a long time. Still, no apologies from the mature blond waitress. To the Trappi? Never again. It’s a trap.More
This restaurant never falls short of my expectations. The food is very good and the customer service is top notch. The waitresses are professional people with years of experience. Lovely atmosphere and traditional decor.
Didn't get service for 30 min even though there were several waiters around. First we were just told that we could sit wherever, no one asked us for drinks or anything, then couldn't make contact with any waiter. The quality of the food is the...same as in any other cheap Turkish pizza restaurant that you can find on any street corner in Finland, only here the prices are higher. People around smoking, drinking cheap beer, horrible pop music playing too loud. A classless, horrible place, sad to see a historic place in the marina ruined this way!More