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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
European, Scandinavian
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features
Reviews (236)
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93 results
Traveller rating
20
38
17
10
8
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Time of year
LanguageEnglish
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Traveller rating
20
38
17
10
8
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Reviewed 4 days ago via mobile

The service was not very attentive. We had to ask for water and wine menus, and the waiter said we can't dine outside (it was a sunny summer day) because he might catch cold. 😳 Okay. However, the fish of the day was good, so...definitely food-wise one of the best choices in Naantali harbour.More

Date of visit: July 2021
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Reviewed 6 days ago

We stumbled upon this restaurant by chance and ended up having the best dining experience during our Naantali holiday. The food was fresh and tasty with some great innovations. The service was impeccable, friendly, and fast despite the restaurant being full. We were in luck...and managed to get a table without a reservation but I would recommend making a reservation to avoid disappointment.More

Date of visit: July 2021
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Reviewed 1 week ago

Visited the restaurant together with my mother. Was met by rather unfriendly and cold service. The table cloth was dirty and we waited a long time for our food. My mother ordered an Aperol Spritz that didn’t taste like anything at all. The food was...okay but nothing special really.More

Date of visit: July 2021
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Reviewed 2 weeks ago via mobile

The food was excellent, and the waiter was helpful and amiable. The food could come a little bit faster. The terrace and the view is very lovely.

Date of visit: June 2021
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Reviewed 3 weeks ago via mobile

Fish of the day and fried small fish were both good. Service was attentive and the dishes arrives quite soon. Recommendable.

Date of visit: June 2021
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Reviewed 4 weeks ago

It gives me no pleasure to give this restaurant only one star since the food is undoubtedly very high quality. However, the "customer service" is absolutely unacceptable. I went to this restaurant with my father this noon. We had a reservation. When we arrived, there...was a long line of people outside the terrace in direct sunlight waiting to be let in. We were led to a table and given menus. My father wanted to order something to drink but the waitress (there was only one) said she could not bring him a drink before she had found tables for the crowd waiting outside the restaurant. We then waited for some fifteen minutes and no-one came to take our order. There were lots of other people on the terrace waiting like us and some had been sitting there with their menus longer than us. We decided to leave and no-one even noticed. This is unfortunately not the first time that I've experienced a similar situation in this restaurant. Zero effort. Shameful.More

Date of visit: July 2021
Helpful?1  
Reviewed 4 weeks ago

Waiting at the door long time as "unvisible". Waiting for starters more than 45 min. and asked from staff how long it will take. Answer: you have ordered "wrong", kitchen will do just one thing at the time. Why you have the menu if you...are not able to make those courses? All the time staff was extreamly arrogant, that's the worst thing ever, blaming customers. We canselled our order. One star is too much for this, zero is not possible.More

Date of visit: July 2021
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Reviewed 4 weeks ago

Customers were not regognised at all. Took over 15 mins that somebody would even nod for the customers standing at the door. Starters took over 45 mins to arrive (never arrived as we canceled the order at this point). The waiter was arrogant and blaimed...the customers for causing the rush to the kitchen. An experience this as well but will never try this restaurant again. Nor the sister one in Hanko.More

Date of visit: July 2021
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Reviewed 11 June 2021 via mobile

We had dinner with wife. Starter salmon soup was great: vegetables of right feel, good soup stock. Days fish and chicken caesar salad also good. Service was slow. I had to ask for my ordered wine after getting my food. We wanted more drinks but...serving personnel gave us no chance of ordering.More

Date of visit: June 2021
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Reviewed 20 August 2020 via mobile

Had early dinner on a quiet summer day. Fish of the day (siika rapukastikkeessa) was really fresh and delicious. Friendly and quick service. We were in and out in about one hour so bad reviews about service are no longer true. Nice sea view from...the terrace. Everything was perfect.More

Date of visit: August 2020
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Frequently Asked Questions about Uusi Kilta

Uusi Kilta is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4.5