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Ratings and reviews



Cafe, British
Breakfast, Lunch, Dinner
Seating, Wheelchair Accessible
Reviews (40)
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Reviewed 3 September 2020

I pop into here from time to time and although it would not be a destination of choice, the coffee is always good, the staff are friendly and the food is nice.

Date of visit: February 2020
Reviewed 3 April 2019 via mobile

Whilst on my holiday and undertaking the usual tourist activities in Suffolk- I have been looking for the ‘healthier’ breakfast options badly and have finally found a good selection here.. I ve had the coconut & grain porridge - it was delicious. Espresso maybe not...the best but still better to what I have managed to find so far in the area. Some more different ‘healthier’ breakfast options are on the menu as well. I think I might be shopping more in Waitrose from now on as I have never been convinced about this store before due to so much of plastic packaging that this store uses. I think I will give it another go considering that I can stop here to have a nice and ‘healthier’ breakfast here as well.More

Date of visit: April 2019
Reviewed 30 January 2019

Arrived here late afternoon and did not expect there to be much hot food left but no all items on the menu were still available. Service was friendly but the wait time a little long considering the place was almost empty. Food was of good...quality at a reasonable price I have been to this cafe at earlier in the day but it always crowded and almost impossible to get a table. If you want to use this cafe the best advice is to eat lateMore

Date of visit: January 2019
Reviewed 17 November 2018

Basic but comfortable eatery. Nice place to stop for a hot drink and to gather your thoughts. Newspapers, recipe cards to mull over. Unhurried, with helpful, polite staff.

Date of visit: November 2018
Reviewed 1 October 2018

Went in for coffee and cake during the afternoon. Cafe was clean and tidy and we were served by a friendly young girl. The coffee and cake were nice. We also decided to get our breakfast the next morning here instead of the hotel. Picked...the large cooked breakfast with coffee and fresh juice. It was served up piping hot and the bacon and sausage very tasty.More

Date of visit: September 2018
Reviewed 25 October 2017

Very disappointed with avacado and bacon on toast. Previously very good but this time tasteless. No chilli in avacado, back bacon instead of (Brundish) streaky, only minimal amount of avacado. Service poor (one person only serving). If a service is offered I expect it to...be of a standard associated with Waitrose normal level of service.More

Date of visit: October 2017
Reviewed 5 September 2017

Very friendly team. Good service all round. Everyone loves Waitrose ... Still don't understand the My Waitrose card system though!

Date of visit: June 2017
Reviewed 8 January 2017

We are often this way on a sunday afternoon so call into the cafe for a snack and a coffee/tea - but despite it being more than an hour before the shop closed the cafe had already closed. they also often run out of anything...to eat. they also close down the serve yourself coffee machine - not like other waitroses in Suffolk which I find much more customer focussedMore

Date of visit: December 2016
Reviewed 18 November 2016

Service is usually good, staff are friendly and helpful. Shift management is poor, sometimes only one person serving and dealing with the till at very busy times which must also be a food hygiene issue. I usually have a coffee and a pastry and these...are generally delicious, especially the coffee. However today I decided to have lunch there. I chose fish cake with chips and salad. I didn't finish my meal. The fish cake was dry, tough and tasteless, the chips were under cooked and flabby and the whole was served on a cold plate. Also, tables not cleared on time, whole area looks scruffy and tired. Come on Waitrose you have a reputation to uphold. I won't be having lunch there again. Christine Harte.More

Date of visit: November 2016
Reviewed 25 September 2016

Nice little cafe just behind checkouts, nice choice of cakes etc. Not expensive worth a visit or for a rest after your shopping is done.

Date of visit: August 2016
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Frequently Asked Questions about Waitrose Cafe Saxmundham

  • Waitrose Cafe Saxmundham is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3