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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Canadian, Fast food
Special Diets
Vegetarian Friendly
Meals
Dinner
View all details
meals, features
Reviews (23)
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LanguageEnglish
Traveller rating
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Reviewed 23 July 2020 via mobile

We ordered pizza to go. Who expects to wait an hour for pizza to come out of the oven??! The service was appalling.

Date of visit: July 2020
Helpful?2  
Reviewed 23 May 2020

I’m 36 and have never written a review in my life, the outrageous behaviour of the staff, Emily specifically, warrants some feedback. My first time there, I purchased pizza and after which I went to the the washroom. I’m pregnant and had a long bike...ride and really needed to go. I heard loud very aggressive pounding on the door (making me fearful to even open it) while I was in the middle of using the washroom and couldn’t get up to unlock the door. A staff member was screaming at the top of her lungs that I need to get out, she was yelling so much and was so emotionally elevated it was incomprehensible. I told her I was sorry I would leave but on the toilet. I went to get my pizza and she came out and continued screaming in the most inappropriate and offence (bordering aggressive manner). I regret leaving a tip. If your washroom is closed, you need to lock it and also have a note saying it is closed. The note read ‘closed to the public’ as a paying customer I thought I was allowed to use it, not that it was closed. I really had to use the washroom and didn’t realize it would be such an offence. I did apologize to her, but she was inconsolable. I could not enjoy my pizza after that, was a horrible, bordering violent behaviour. To management, Emily showed extremely inappropriate truly shocking attitude to a paying client (I would review your cameras if you have them), I should hope that’s not a reflection of your work culture or business. I will never return and would never recommend this establishment.More

Date of visit: May 2020
Helpful?
Reviewed 6 March 2020

Located in charming town of Thornbury. Easy to find, good product and very tasty side orders of salads, garlic bread, after placing order, ready on time.

Date of visit: March 2020
Helpful?
Reviewed 25 July 2019

First and last visit. The pizza was overcooked and not even comparable to the same pizza we often order from the New Orleans Meaford. The pizza was almost as disappointing as the young man who served it for take out at the counter.

Date of visit: May 2019
Helpful?
Reviewed 17 July 2019

We order from here from time to time. The pizza is always great, and the garlic bread loaf is to die for.

Date of visit: June 2019
Helpful?
Reviewed 5 March 2019

Mouth watering good pizzas..Gluten free options. The staff even asked our friends if they had religious reasons for being vegetarian to clean out vessels (never been asked this before). Pizzas were warm, fluffy and freshly used ingredients. Definitely stop here for your take out needs.

Date of visit: March 2019
Helpful?
Reviewed 6 November 2018

Looking for fast bland pizza, look no further than New Orleans..ok it is what it is but there are choices in the region for better pizza, gourmet pizza..right across the street at Bruce Wine Bar

Date of visit: December 2017
Helpful?1  
Reviewed 3 November 2018

Just moved to the area and this is about the only delivery available. It was ok just not what we are used to. Delivery was quick and the pizza was warm.

Date of visit: November 2018
Helpful?
Reviewed 9 July 2018

Easy access to their online ordering; you can customize your pizza to suit all tastes. Always great specials too!

Date of visit: June 2018
Helpful?1  
Reviewed 1 December 2017

Surprisingly the best pizza we've had in a long time, even more surprising since they are a chain outfit. The crust was perfectly cooked, the toppings plentiful as well as the cheese without being overdone. The delivery driver was prompt and delivered a nice, hot...pizza.More

Date of visit: November 2017
Helpful?
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Frequently Asked Questions about New Orleans Pizza

  • Yes, New Orleans Pizza offers takeaway services.

  • Yes, New Orleans Pizza offers delivery services.

  • New Orleans Pizza is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3.5
    • Service: 3
    • Value: 3.5