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    Lai Heen

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    446 reviews
    #14 of 846 Restaurants in Macau
    €€€€, Asian, Vegetarian Friendly, Vegan Options
    51/F The Ritz-Carlton, Maca, Galaxy Macau, Estrada da Baia da Nossa Senhora da Esperanca, Macau, China
    +853 8886 6868
    Website
    Open Now:18:00 - 22:30
    All photos (1,059)
    All photos (1,059)
    Certificate of Excellence

    Ratings and reviews

    5.0 446 reviews
    #14 of 846 Restaurants in Macau
    Certificate of Excellence2017 - 2018 Winner
    RATINGS
    Food
    Service
    Value

    Details

    PRICE RANGE
    €34 - €169
    CUISINES
    Asian
    Special Diets
    Vegetarian Friendly, Vegan Options, Gluten Free Options
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    meals, features, about

    Location and contact

    51/F The Ritz-Carlton, Maca, Galaxy Macau, Estrada da Baia da Nossa Senhora da Esperanca, Macau China
    Website
    Email
    +853 8886 6868
    Reviews (446)
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    All reviews dim sum iberico pork lunch set menu tasting menu cake gin tonic char siew soup chilli dumplings shrimp chinese restaurant the ritz carlton hotel preserved vegetables fabulous hospitality chinese experience exquisite experience
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    Reviewed 1 week ago
    nice decorated restaurant food quality ok

    restaurant was nicely decorated, service and food was ok but not tiptop, with this price range can go to a more michelin star resutrant in Macau.More

    Date of visit: March 2019
    Thank perryyuen
    TheRitzCarltonMacau, Director of Food & Beverage at Lai Heen, responded to this reviewResponded 1 week ago

    Dear perryyuen, First and foremost, I would like to express my gratitude for writing a review on TripAdvisor. We highly appreciate your feedback on areas that were excellent at as well as those that need improvements. We are glad to know that you liked the...More

    Reviewed 2 weeks ago
    IMPECCABLE SERVICE OUTSTANDING CUISINE

    Amazing Chinese food with excellent service. Our server made us feel at home after visiting a month earlierMore

    Date of visit: March 2019
    Thank Jjseanyboy
    TheRitzCarltonMacau, Director of Food & Beverage at Lai Heen, responded to this reviewResponded 1 week ago

    Dear Jjseanyboy, Thank you for sharing your excellent experience with the TripAdvisor community. It is extremely gratifying to learn that we have created another exceptional dining experience for you. As always, providing genuine care and personalized service for guests is the highest mission of our...More

    Reviewed 2 weeks ago via mobile
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    Date of visit: March 2019
    Reviewed 4 weeks ago
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    Date of visit: February 2019
    Reviewed 15 February 2019 via mobile
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    Date of visit: February 2019
    TheRitzCarltonMacau, 餐飲總監 at Lai Heen, responded to this reviewResponded 18 February 2019
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    Reviewed 10 February 2019
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    Date of visit: January 2019
    TheRitzCarltonMacau, 餐飲總監 at Lai Heen, responded to this reviewResponded 18 February 2019
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    Reviewed 10 February 2019 via mobile
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    Date of visit: February 2019
    TheRitzCarltonMacau, 餐飲總監 at Lai Heen, responded to this reviewResponded 18 February 2019
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    A TripAdvisor China Member
    Reviewed 18 January 2019 via mobile
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    Date of visit: December 2018
    TheRitzCarltonMacau, 餐饮总监 at Lai Heen, responded to this reviewResponded 18 February 2019
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    Reviewed 27 December 2018
    The best Beijing Duck i h

    This restaurant has some of the best views in Macau, situated at the top (51st Floor from memory) of the Ritz Carlton Hotel. You enter through a long corridor and the restaurant opens out to the left where large windows offer stunning views out towards...More

    Date of visit: November 2018
    1  Thank T4622ZHsteve
    TheRitzCarltonMacau, Hotel Manager at Lai Heen, responded to this reviewResponded 28 December 2018

    Dear T4622ZHsteve, I enjoyed reading your 5-star review and would like to thank you for sharing your exceptional experience with the TripAdvisor community. It is our pleasure to have your party as our guests on your special celebration. It is extremely gratifying to hear about...More

    A TripAdvisor China Member
    Reviewed 20 December 2018 via mobile
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    Date of visit: December 2018
    TheRitzCarltonMacau, 酒店经理 at Lai Heen, responded to this reviewResponded 1 January 2019
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    Questions & Answers
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    Getaway25706856723
    6 February 2019|
    Answer
    Response from TheRitzCarltonMacau | Property representative |
    0 Votes Dear Getaway25706856723, Greetings from The Ritz-Carlton, Macau! Thank you for your inquiry. Kindly be informed of the applicable corkage fees are MOP 550 per bottle for wines/champagnes containing 750 ml and MOP... More
    0
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    hirokom986
    8 September 2017|
    AnswerShow all 2 answers
    Response from TheRitzCarltonMacau | Property representative |
    Dear hirokom986, Thank you for your inquiry. Although we have a policy that only children aged 7 and above are welcomed in the public dining area, special arrangements may be provided on case-by-case basis. Furthermore... More
    1
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    Reviewertron
    16 July 2017|
    AnswerShow all 2 answers
    Response from TheRitzCarltonMacau | Property representative |
    Dear Reviewertron, Thank you for your valuable feedback. We wish to inform you that we also serve several main vegetarian dishes as provided in the menu in the 'vegetables' section. Moreover, we are able to make a... More
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    12
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